Pros (+) Super-friendly staff, good location
Cons (-) Pool was alot smaller than I expected
3 stars
Comfort Suites Charleston West Ashley
Photos of Comfort Suites Charleston West Ashley
Overview
Comfort Suites West of the Ashley is situated in Charleston and features an indoor pool. It also provides a 24-hour reception, laundry facilities and a 24-hour business centre.
Comfort Suites has been recently refurbished and offers a safe, conference rooms and meeting rooms. A gym is available to those wanting to keep active while away.
The hotel's rooms are modern and offer a kitchenette that is equipped with a microwave and a refrigerator. Hot drinks can be made with the provided tea and coffee supplies.
Comfort Suites West of the Ashley offers an on-site bar, where guests are invited to enjoy a drink either indoors or on the outdoor terrace. A wide selection of dining options are also available in the surrounding area.
Charleston International Airport is under a 15-minute drive from Comfort Suites West Of The Ashley Charleston. College of Charleston, H.L. Hunley Submarine and The Citadel are an easy car trip away.
Latest deals for Comfort Suites Charleston West Ashley
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Comfort Suites Charleston West Ashley
- Indoor pool
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Kitchen
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
- Kitchen
- Kitchenette
Services and conveniences
- Business centre
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- 24-hour front desk
Accessibility and suitability
- No smoking
- Disabled access
- Lift
- Designated smoking area
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Bathroom
- Bathtub
- Hairdryer
- Shower
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Vending machine (drinks)
- Vending machine (snacks)
- Snack bar
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Pool
- Heated pool
- Indoor pool
Parking and transportation
- Free parking
Outdoor
- Terrace/Patio
Things to do
- Gift shop
General
- Telephone
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Reviews of Comfort Suites Charleston West Ashley
8.3
Very good
1685 verified ratings
Wonderful
889
Very good
323
Good
167
Okay
75
Fair
82
Mediocre
44
Poor
105
Summary of reviews
Guests say
Guests expressed significant dissatisfaction with the hotel, particularly with the service, where many encountered rude staff members and unhelpful attitudes. Frequent complaints about the lack of Wi-Fi and poor handling of parking issues highlighted a lack of support. While the location was generally noted as good, it was marred by the hotel's service quality. Cleanliness was praised, along with some positive notes on the comfortable beds. The breakfast experience was criticized due to overcrowding and limited selection.AI-generated from customer reviews
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Score by provider
8.3 out of 10
1162 reviews
8.2 out of 10
282 reviews
9 out of 10
30 reviews
8.4 out of 10
8 reviews
All reviews
Pros (+) Price and size of the room
Cons (-) Shower was not very clean and needs to be refurbished. Pull out couch was not comfortable, we know they're not a full mattress however this one was more uncomfortable than most.
Cons (-) Front desk not friendly. Barely looked up at us. Entryway smelled. Indoor pool cold. Crumbs in fold out couch bed. Blanket for couch bed not soft at all.
Pros (+) Great beds, nice contemporary decor, very friendly and accommodating staff, good breakfast. Small indoor pool was perfect for young children. Close to grocery, CVS and some restaurants.
Cons (-) Limited on site parking--you may have to park in overflow across the street if you check in late.
Pros (+) The rooms where very spacious. We were able to fit 6 people in one room. It was a great deal too! They were very clean and up to date.
Cons (-) It was about a 10 minute drive from downtown. We are used to staying downtown where we could walk to everything.
Pros (+) Friendly Staff Quickly Solved Problem Very Good Breakfast Selection and Quality Good View (5th Floor) Quick Elevators
Cons (-) Did not have the reserved room (however made it right in about 15 minutes by moving rooms) Located on a complicated corner that is not the easiest to access (you must circle the block to turn left)
Cons (-) Staff at check in was not friendly.
Pros (+) The hotel was clean. Nice staff and the hotel pretty centrally located. Price not bad compared to other comparable hotels.
Cons (-) Big problem with TV freezing and wifi connection. Made it difficult to plan our next day without the info we needed.
Location
2080 Savannah Highway, Charleston, SC 29407
What's nearby
- Charleston Museum9.1 km
- Joseph Manigault House9.1 km
- Gov. William Aiken House9.2 km
- Charleston Historic District9.3 km
- Arthur Ravenel Jr. Bridge9.6 km
- St. Michael's Episcopal Church9.7 km
- Nathaniel Russell House9.7 km
- Drayton Hall9.8 km
- Calhoun Mansion9.8 km
- Charleston City Market9.9 km
- Charleston Old Slave Mart9.9 km
- South Carolina Aquarium10 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Comfort Suites Charleston West Ashley
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Value for money | 8.4 |
|---|---|
Distance to city centre | 9.7 km |
Nearest airport | Charleston |
Distance to airport | 11.5 km |