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Windsor Spa Hotel

Mlýnské Nábrezí 5, 360 01 Carlsbad, Carlsbad Region, Czech Republic
+420 353 242 500

rate per night


based on 266 reviews
Windsor Spa Hotel - Carlsbad, Carlsbad Region, Czech Republic
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+420 353 242 500

Good to know

Distance to city centre 0.9 km
Location rating 9.6
Nearest airport Václav Havel Prague
Distance to airport 99.4 km


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  • Excellent
    Oct 2019


    Excellent. Highly recommended

  • Excellent
    Oct 2019

    Historical Hotel in the bath III direct beside the hot springs of the  Mill Colonnade. Nicely furnished, historical ambiance with a wide choice of amenities: Pool, Sauna, medical threatments, different kinds of baths. Perfect Attitude of reception staff. Restaurant meals good: healthy food. Cafe Franz Joseph offering deliceous cakes Perfect place to relaxe and recover especially for eldery customers.

    The Attitude of the Restaurant staff! No warm Welcome, no care, no friendly smile! We had booked half board. The first evening we werent even asked what we wanted to eat. We got placed on the table and the head waitress said we will get Spaghetti Bolognaise. There was not even question if we would like to eat Spaghetti? So my 84 year old mother left the meal on the plate. If the waitress wants to remove plates or cups from the table she aleayis says #clean?" Not even: Can I take this away? Or Are you finished?

  • Excellent
    Aug 2019

    The location is super. Next to Mill Colonnade where most springs are located. Room quite large and very good. Free use of sauna and pool.

    Be sure to book parking in advance. Only limited number of places. Breakfast average.

  • Mediocre
    Jan 2019

    Only the location was amazing.

    Over priced, staff mainly speak Russian and German. English is a struggle when trying to communicate so get prepared to have Google translate handy with you. No room service, no porter service. All staff around the hotel that are linked to the Spa or medical treatment are rude and not helpful. The Hotel location is perfect and that's really about it. No air-conditioning so if you visit in summer I guess you may need to consider that when planning to stay here. Rooms are average, beds are 2 single beds put together to make it one big bed. Dont expect a view from your window. What you see in the pictures of the Hotel is not the actual Hotel, as it's only partially the hotel. If your looking for a place just to sleep, then that's all it's good for. The price you pay for as they claim 4 stars you would expect much more. I would rate this hotel a 1 star only and the potential is there but it's clear it wont reach its potential if its kept the way it is. Simple request like drinking water is a trip you need to take to the reception and get it yourself, oh and make sure Google translate is with you. Oh yeah, no kettel or complimentary drinks like coffee or tea. So bring your own or head down to a cafe for that. We booked for 2 nights and left the Hotel the first night and took a taxi to the nearest bus station.

  • Mediocre
    Jan 2019

    The location is near the old down town and the water springs

    Rooms are smelly. No one from the staff speak english. The spa was fully booked even that i sent a private email earlier regarding this issue.

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With a stay at Windsor Spa Hotel in Karlovy Vary (City Centre), you'll be steps from Mill Colonnade and Park Colonnade. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.



Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly

8.1 Excellent

based on 266 reviews









Things to know

  • Impressive bathroom
  • Spacious rooms

Check in


Check out



Policies vary by room type and provider.


Complimentary breakfast
Free Wi-Fi
Disabled access
Car hire
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Hot tub
Indoor pool
No smoking
Beauty salon
24-hour front desk
Airport Shuttle (Surcharge)
Storage available
Cable or satellite TV
Coffee shop
Babysitting/child care services (surcharge)
Pets not allowed
Parking (surcharge)

FAQs when booking at Windsor Spa Hotel

Where is Windsor Spa Hotel located?

Windsor Spa Hotel is located at Mlýnské Nábrezí 5, 0.9 km from the centre of Carlsbad. Mill Colonnade is the closest landmark to Windsor Spa Hotel.

When is check-in time and check-out time at Windsor Spa Hotel?

Check-in time is 14:00 and check-out time is 11:00 at Windsor Spa Hotel.

Does Windsor Spa Hotel offer free Wi-Fi?

Yes, Windsor Spa Hotel offers free Wi-Fi.

Does Windsor Spa Hotel offer free parking?

No, Windsor Spa Hotel does not offer free parking.

Does Windsor Spa Hotel offer free airport shuttle service?

No, Windsor Spa Hotel does not offer free airport shuttle service.

How far is Windsor Spa Hotel from the airport?

Windsor Spa Hotel is 3.6 km from Carlsbad Karlovy Vary. Windsor Spa Hotel is 99.4 km from Václav Havel Prague.

Can you bring pets to Windsor Spa Hotel?

No, pets are not allowed at Windsor Spa Hotel.

Does Windsor Spa Hotel have a pool?

Yes, Windsor Spa Hotel has a pool on-site.


Windsor Spa Hotel - Carlsbad - Building All photos (1)
Windsor Spa Hotel - Carlsbad - Building Building (1)


Most popular landmarks

  • Mill Colonnade 198 m
  • Mill Colonnade 219 m
  • Mary Magdalene Church 0.6 km
  • Karlovy Vary Municiple Theater 0.6 km
  • Elizabeth's Spa 0.6 km
  • Museum of Karlovy Vary 0.7 km

Getting Around

Carlsbad Karlovy Vary 3.6 km
Václav Havel Prague 99.4 km
Kurort Oberwiesenthal 22.6 km
Unterwiesenthal 23.6 km

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