Cape Town Luxury Car Rentals

Cons: Returning the car was not as smooth as the pick up. The staff members tried to make us sign a paper assuming responsibilities for damage to the front left wheel. We refused to sign because the "damage" they claimed the wheel suffered was barely visible. We felt targeted.

Cons: Avis Strand office at Somersetwest responded excellently in providing replacement car but CT airport should never have allowed the first substandard car to have been issued.

Cons: When car was handed over to me was not clean and had no floor mats inside.

Cons: Everything was great except that I cant figure out how to access my final receipt.

Cons: Our car had an awkward luggage cover up that we were constantly battling. A quirk of the Toyota Avanza I suppose.

Cons: Nothing

Cons: price was different than advertised employees were rude car was old, manual gear (automatic is extra charge), and dirty - and I didn't choose the lowest class of cars..

Cons: Make it clear that you need to pay a deposit for the car

Cons: You must change the way of doing business. More clear, transparent and balanced value for money. Ca'nt recomend Hertz! Hope Kayak as some usefull feedback to our total insatisfaction!

Cons: We waited for an hour and 45 minutes for our car. This has been our experience the last few times we’ve used Hertz. No apologies or discounts.

Cons: Well, the car had too many smart features, which were annoying.

Cons: Drop off location signs were a little confusing.

Cons: Nothing. I never picked up the car.

Cons: Pick up at night. Lot not as well lit as I would have preferred going into unfamiliar country.

Cons: Teach the staff some customer service!

Cons: The aircon was not working. It was extremely hot. I needed to drive far and it was terrible. Tried getting a replacement sent out. Didn’t hear back from call Centre

Cons: They charged us twice and didnt return all the amount.

Cons: Never got there - see Port Elizabeth review

Cons: The reservation took a while to show up in the system but finally showed up just before I had to pay more to rent.

Cons: When I booked the car on line, the total cost was 212 ZAR. When I picked the car up, I had to pay 301 ZAR, which included 52.63 ZAR contract fee and they threw in a VAT of 37.05 ZAR. Very disappointed!

Cons: Car really small for bags but comfortable to drive

Cons: I have ordered a mid sized car but none was available so they gave me a large 8 sitter which was hard to drive and hard to park.

Cons: My car wasn't read at time of rental, there was an issue booking through Kayak as a third party booking service. As a result, instead of having an SUV, I was given a base model pick-up. Dollar was very good about changing it out the next day, but only after I had to make several phone calls and be available for an exchange, which impacted the plans for my vacation. Lastly, I have a charge on my credit card that occurred several days after my issue free return, for which I have been unable to get an answer for. Tank was full, no tickets, and no other issues upon return, so I an still waiting to learn why I have an extra charge.

Cons: Another driver hit our rental car while in Madrid. Thrifty kept over 500 Euros for the damage until the other driver's insurance. I have been calling and emailing Thrifty Madrid for 2 months and have not yet spoken to a human being, even though the insurance claim was already paid.

Cons: It was old, scratched, dented and not very clean. The back lock was broken.

Cons: I needed some help when I accidentally locked my keys in the truck of the vehicle. I realize this is my fault, but the staff lied and told me someone was en route to assist me. Further they told me I would receive a call from the manager. Nearly two hours after requesting emergency assistance, I received a call wherein I learned that Thrifty in SA does not unlock cars and I would have to do it myself. Thanks! I would have loved to have that information two hours prior. Foreign country, unusual circumstances, unhelpful/rude lying staff. Will not rent here again.

Cons: Limited opening hours on a Sunday (only until 3pm) and no ability to leave car after hours.

Cons: They inspected the car and noticed something that had been there prior to our rental agreement. And we were forced to pay it.

Cons: I got an unknown charge on my credit card without any explanation.

Cons: At the pickup time the car was not available. 5 other consumers also waiting for their cars. Our car arrived after 1,5 hours waiting. Thats very poor!!!

Cons: Inconvenient drop off time. The office closes by 3pm on the weekends.

Cons: Had to go into my home e-mail to print off confirmation as they said LDW insurance was mandatory and they wanted proof i had a contract without taking the insurance. No final paperwork was provided at the airport and I will have to check my credit card receipts to confirm the deposit was refunded.

Cons: Everything was gtear.

Cons: Optional coverage was outrageous. Signage to return the car was poor. It's marked something like Rental Car Shade or something strange like that.