Good to know
|Distance to city centre||10.9 km|
|Distance to airport||11.0 km|
|"Breakfast very good service excellent."||(in 15 reviews)|
|"Clean, relaxing place with very friendly staff"||(in 36 reviews)|
|"nice and big swimming pool"||(in 59 reviews)|
|"Complicated direction of hotel room"||(in 13 reviews)|
|"No flexibility on the check out time."||(in 5 reviews)|
Time of year
Show reviews that mention
|bit dated||in 15 reviews|
|change rooms||in 81 reviews|
|excellent service||in 26 reviews|
|family vacation||in 13 reviews|
|food is very good||in 36 reviews|
|great service||in 7 reviews|
|hotel room||in 57 reviews|
|nice swimming pool||in 14 reviews|
|ocean view||in 50 reviews|
|private beach||in 100 reviews|
|reduced price||in 4 reviews|
|room was very nice||in 22 reviews|
|room were amazing||in 67 reviews|
|saturday||in 11 reviews|
|staff friendly||in 68 reviews|
|time share||in 24 reviews|
Very clean hotel, excellent facilities.
The hotel feels a little dated and the wifi was not great.
More food options in the resorts are needed. Why is Paco Tacos closed?
Everything was perfect and the whole staff was kind and helpful! Always clean and always on top of things. Really had the best time!
the staff was very friendly. Marvin was friendly and he recommended us to have dinner at Caption Cove, watching beautiful sunset while having lobster. We really enjoyed it. Cleaner provided basic cleaning to the room every day.
1:watch out the so called "presentation ", we were told that it was a tour to visit one of the resort , and the got free stuff. Fair. But we found out it was an aggressive hard sales pitch to sale "private club" and the deal was like $8500. during this presentation I literally felt very offended because the sales person were very aggressive and said uncomfortable stuff. 2:don't join any Tulum tour from the resort. wasted whole day, either in shops(forced you to buy) or on the road(driver was late and did not add enough gas during his free time) 3: 7th Sep, they closed down for one week for maintenance, which caused lots troubles and confusions for us. 4: aircon was old and super loud.
Early checkin. Room spaciousness, Pool and beach excellent. Staff superb and Travel desk excellent
No gluten free foods and indications in breakfast. Mosquitoes in corridor, lift and room Air Conditioning makes too much noise esp when starting and stopping.
The Royal Islander is an all-suites property in the Hotel Zone area of beautiful Cancun, Mexico. It sits directly along the sands of the Caribbean Sea and overlooks Nichupte Lagoon. It is steps from the Mayan Museum and El Rey Mayan ruins, and close to such popular destinations as Luxury Avenue, La Isla Mall, Andres Quintana Roo Stadium, the Cancun Government Palace, and the Parque Las Palapas. The San Miguelito Beach is steps away, as is Playa Delfines, and the Cancun International Airport is less than seven miles from the grounds while the Cozumel International Airport is around 40 miles from the hotel.
A resort-like destination, the hotel offers a tremendous list of amenities and services that include airport transfers, a private beach area with services, gardens and terraces, tennis courts, free bike rentals, water sports, a games room, a swimming pool area, spa services, a fitness center, a concierge desk, currency exchange, and baggage hold. There are also laundry services, a gift shop, salon and two trendy restaurants offering three meals daily.
The suites vary from one to two bathroom options, and all are furnished with a large and fully equipped kitchen, a dining area with room for up to six (or more), a living room with entertainment system, private balcony, free Wi-Fi, and large opulently appointed baths with luxury linens and toiletries. All rooms also have direct-dial phones, climate controls, and in-room safes.
When looking for a perfect beach getaway, whether for a long weekend or lengthier stay, The Royal Islander is a choice sure to delight.
based on 2,485 reviews
Things to know
- Clean rooms
- Nice building
- Spacious rooms
- Great view
Policies vary by room type and provider.
Reviews about The Royal Islander - An All Suites Resort
Most popular landmarks
- Museo Maya de Cancun 203 m
- Playa Delfines 1.1 km
- El Rey Ruins 1.2 km
- Kukulcan Plaza 3.7 km
- Playa Marlin 3.9 km
- Acuario Interactivo 4.6 km
|Playa Del Carmen||59 km|