Prices are in New Zealand Dollars.

The Royal Islander - An All Suites Resort

Kukulkan Boulevard Kilometer 17.5 Hotel Zone, 77500 Cancún, Quintana Roo, Mexico
+52 998 881 0100

Cheapest
rate per night

8.8

Excellent
based on 2,485 reviews
The Royal Islander - An All Suites Resort - Cancún, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Agoda.com $146
TripAdvisor $160
TripAdvisor $160
Agoda.com
TripAdvisor
TripAdvisor

Good to know

Distance to city centre 10.9 km
Location rating 8.4
Nearest airport Cancun
Distance to airport 11.0 km

Rooms

Check-in
Check-out

Double rooms

$183+

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$183 per night
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$224 per night
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$224 per night

Resort rooms

$160+

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$160 per night

Standard rooms

$146+

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$146 per night
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$160 per night
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$169 per night
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$197 per night
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$198 per night
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$198 per night
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$201 per night
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$205 per night
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$206 per night
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$218 per night
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$222 per night
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$223 per night
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$236 per night
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$245 per night
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$271 per night
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$287 per night
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$306 per night
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$315 per night

Reviews

Pros

Cons

Traveller rating

127
71
11
11
0

Time of year

Traveller type

Show reviews that mention

+
bit dated in 15 reviews
change rooms in 81 reviews
excellent service in 26 reviews
family vacation in 13 reviews
food is very good in 36 reviews
great service in 7 reviews
hotel room in 57 reviews
nice swimming pool in 14 reviews
ocean view in 50 reviews
private beach in 100 reviews
reduced price in 4 reviews
room was very nice in 22 reviews
room were amazing in 67 reviews
saturday in 11 reviews
staff friendly in 68 reviews
time share in 24 reviews
  • Good
    Oct 2019
    8.0

    Very clean hotel, excellent facilities.

    The hotel feels a little dated and the wifi was not great.

  • Excellent
    Oct 2019
    10.0

    More food options in the resorts are needed. Why is Paco Tacos closed?

  • Excellent
    Sep 2019
    10.0

    Everything was perfect and the whole staff was kind and helpful! Always clean and always on top of things. Really had the best time!

  • Good
    Sep 2019
    7.9

    the staff was very friendly. Marvin was friendly and he recommended us to have dinner at Caption Cove, watching beautiful sunset while having lobster. We really enjoyed it. Cleaner provided basic cleaning to the room every day.

    1:watch out the so called "presentation ", we were told that it was a tour to visit one of the resort , and the got free stuff. Fair. But we found out it was an aggressive hard sales pitch to sale "private club" and the deal was like $8500. during this presentation I literally felt very offended because the sales person were very aggressive and said uncomfortable stuff. 2:don't join any Tulum tour from the resort. wasted whole day, either in shops(forced you to buy) or on the road(driver was late and did not add enough gas during his free time) 3: 7th Sep, they closed down for one week for maintenance, which caused lots troubles and confusions for us. 4: aircon was old and super loud.

  • Excellent
    Sep 2019
    8.8

    Early checkin. Room spaciousness, Pool and beach excellent. Staff superb and Travel desk excellent

    No gluten free foods and indications in breakfast. Mosquitoes in corridor, lift and room Air Conditioning makes too much noise esp when starting and stopping.

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About

Overview

The Royal Islander is an all-suites property in the Hotel Zone area of beautiful Cancun, Mexico. It sits directly along the sands of the Caribbean Sea and overlooks Nichupte Lagoon. It is steps from the Mayan Museum and El Rey Mayan ruins, and close to such popular destinations as Luxury Avenue, La Isla Mall, Andres Quintana Roo Stadium, the Cancun Government Palace, and the Parque Las Palapas. The San Miguelito Beach is steps away, as is Playa Delfines, and the Cancun International Airport is less than seven miles from the grounds while the Cozumel International Airport is around 40 miles from the hotel.

A resort-like destination, the hotel offers a tremendous list of amenities and services that include airport transfers, a private beach area with services, gardens and terraces, tennis courts, free bike rentals, water sports, a games room, a swimming pool area, spa services, a fitness center, a concierge desk, currency exchange, and baggage hold. There are also laundry services, a gift shop, salon and two trendy restaurants offering three meals daily.

The suites vary from one to two bathroom options, and all are furnished with a large and fully equipped kitchen, a dining area with room for up to six (or more), a living room with entertainment system, private balcony, free Wi-Fi, and large opulently appointed baths with luxury linens and toiletries. All rooms also have direct-dial phones, climate controls, and in-room safes.

When looking for a perfect beach getaway, whether for a long weekend or lengthier stay, The Royal Islander is a choice sure to delight.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.8 Excellent

based on 2,485 reviews

9.3

Pool

8.8

Cleanliness

7.4

Value

5.2

Wellness

Things to know

  • Clean rooms
  • Nice building
  • Spacious rooms
  • Great view

Check in

16:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Business centre
Car hire
Concierge service
Currency exchange on-site
Gift shop
Laundry facilities
Bicycle hire
Game room
Golf
Spa
Hot tub
Child pool
Outdoor pool
Restaurant
Bar/Lounge
Beauty salon
Express check out
Cable or satellite TV
Air-conditioned
Coffee shop
24-hour front desk
Kitchen/kitchenette
Safe
Fitness centre
Babysitting/child care services (surcharge)
Pets not allowed
Free parking
Private beach
Designated smoking area
Storage available
Wedding services
Non-smoking rooms available
Terrace/Patio
Disabled access
Airport Shuttle (Surcharge)
Room service
Scuba diving
Playground

Photos

The Royal Islander - An All Suites Resort - Cancún - Building All photos (35)
The Royal Islander - An All Suites Resort - Cancún - Balcony Balcony (1)
The Royal Islander - An All Suites Resort - Cancún - Bar Bar (1)
The Royal Islander - An All Suites Resort - Cancún - Bathroom Bathroom (1)
The Royal Islander - An All Suites Resort - Cancún - Beach Beach (3)

Location

Most popular landmarks

  • Museo Maya de Cancun 203 m
  • Playa Delfines 1.1 km
  • El Rey Ruins 1.2 km
  • Kukulcan Plaza 3.7 km
  • Playa Marlin 3.9 km
  • Acuario Interactivo 4.6 km

Cancún travel guide

Learn about Cancún on KAYAK

Getting Around

Cancun 11 km
Playa Del Carmen 59 km

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