Good to know
|Distance to city centre||10.8 km|
|Distance to airport||11.1 km|
|"Beautiful beach, excellent food, clean room!."||(in 116 reviews)|
|"Staff are very friendly and accommodating."||(in 92 reviews)|
|"The breakfast buffet was good!!."||(in 49 reviews)|
|"Had to change rooms on Saturday."||(in 6 reviews)|
Time of year
Show reviews that mention
|additional charge||in 3 reviews|
|beach hotel||in 122 reviews|
|beautiful resort||in 51 reviews|
|beautiful view||in 101 reviews|
|buffet breakfast||in 77 reviews|
|change rooms||in 16 reviews|
|far from downtown||in 11 reviews|
|food is great||in 71 reviews|
|good hotel||in 5 reviews|
|great location||in 80 reviews|
|great staff||in 143 reviews|
|islander||in 6 reviews|
|like the pictures on line||in 12 reviews|
|pool area||in 118 reviews|
|rooms were very nice||in 11 reviews|
|thoroughly enjoyed our stay||in 35 reviews|
|time share||in 38 reviews|
|view of the beach||in 173 reviews|
Check in time is 4pm and chec out 11am We’ve reached early. One Receptionist offered us early check in at 12:30pm and finished all paperwork. Then another receptionist came in and said room is not ready and they were cleaning - which took till 3:45pm ! Food at the restaurant is average
The resort is beautiful and is definitely a nice place to stay. Great rooms and great pool, right on the front of the beach.
We stayed 5 days and they made us move rooms after two nights. They told us when we would moved they would move our stuff for us as long as it was packed into the next room. When it came time to move we had a tour all day and we had to leave our suit cases outside with the bellmen until 10 at night. Then when we did get the room we had to complain four times about the wifi not working.
Decent hotel, overcharges for everything, staff no
The wifi was alright, not amazing. Skype calls were a little choppy. The wifi reached the pool area and green lawn area but not all the way to the beach. The hotel had beach towels, snorkeling gear, boats, and other cool gear for rent. The beach was really nice. There's a safe in the room where valuables can be kept. The air conditioning was great, and it was easy to take the bus right outside the hotel. The staff spoke English and was very helpful.
During checkin, we had a very unfriendly RBF lady check us in. The rest of the staff was friendlier, but it we did not have a good first impression. Every Sunday, every single guest is required to switch rooms for some odd reason. It was super annoying because we either had to be there at 11am - 12 noon and compromise plans to move rooms, or give our luggage to the bellhop and tip him. The restaurant served small portions for a high price with mediocre food. The hotel advertising makes it seem like there's multiple places to eat, but there's only one restaurant, a cafe, and a grocery store. You also have to use your room card to pay for things around the hotel. This was annoying when we were not able to check in until 4pm but were waiting at the hotel.
Would not repeat
Our suite was very comfortable, the beach was excellent. Will not repeat due to unmotivated (unless tipped) staff, poor food.
The staff make no effort unless tipped. This is quite different from our preferrencet where staff earn great tips with great service. Bartenders were bored. Why? Charging $4-6 for a drink probably encouraged many people to BYO. That might have been the desired effect, but it made the place feel extra dull. Food was really very disappointing, and it's inexcusable (I mean seriously, embarassing even for a guest) for "Paco's Tacos" at the Royal Sands to serve such terrible quality Mexican food. It was unrecognizable as Mexican food. Just sad. so the next day we tried burgers at Tradewinds and could not finish them, they had such a weird funk to their mystery meat bulk storebought selves. We avoided the restaurants for the remainder of our stay. When you have a captive audience and you abuse that with crap food it's disappointing to say the least.
The room my wife and I stood had an amazing waterfront view.
The Royal Caribbean an All-Suites Resort is in Cancun Mexico. It is on a comfortable and kid-friendly beach on Cancun’s north shore. The Royal Caribbean is a great hideaway for making memories and relaxing too. This hotel is a family favorite. The views are stunning, the water is sparkling blue, there are nice breezes, beautiful flowers, and more.
There are many activities that families can participate in while staying at the hotel. There are many ways just to relax, walking on the beach, shelling, fishing, sail boating, paddle boarding in the bay, or swimming in the ocean. There are different services offered as well at the hotel. These range from spa treatments and more.
There are many amenities offered to the guests who stay here. There are fitness centers, tennis courts, free WiFi, delicious cuisine, a kid’s club, a sports bar, and also a botanical garden. The suites are very spacious and have everything one needs for a great vacation. There are two-bedroom and two-bathroom suites that can sleep up to six people and the two-bedroom and one-bathroom suite sleeps up to five guests.
All of the suites are fully equipped with a kitchen, a huge living room, a dining area, and a private outdoor space. There are two large pools and children’s pools available. The hotel offers daily activities for all ages, ranging from yoga, beach volleyball, crafts, and nature talks. There are great places to dine, fresh seafood, Italian cuisine, room service, and also a sports bar.
based on 2,734 reviews
Things to know
- Friendly atmosphere
- Spacious rooms
- Great view
Policies vary by room type and provider.
FAQs when booking at The Royal Caribbean - An All Suites Resort
Where is The Royal Caribbean - An All Suites Resort located?
The Royal Caribbean - An All Suites Resort is located at Blv. Kukulcan KM 17 Lote 50 Zona Hotelera in Zona Hotelera - Hotel Zone District, 10.8 km from the centre of Cancún. Museo Maya de Cancun is the closest landmark to The Royal Caribbean - An All Suites Resort.
When is check-in time and check-out time at The Royal Caribbean - An All Suites Resort?
Check-in time is 15:00 and check-out time is 12:00 at The Royal Caribbean - An All Suites Resort.
Does The Royal Caribbean - An All Suites Resort offer free Wi-Fi?
Yes, The Royal Caribbean - An All Suites Resort offers free Wi-Fi.
Does The Royal Caribbean - An All Suites Resort offer free parking?
Yes, The Royal Caribbean - An All Suites Resort offers free parking.
Does The Royal Caribbean - An All Suites Resort offer free airport shuttle service?
No, The Royal Caribbean - An All Suites Resort does not offer free airport shuttle service.
How far is The Royal Caribbean - An All Suites Resort from the airport?
The Royal Caribbean - An All Suites Resort is 11.1 km from Cancun. The Royal Caribbean - An All Suites Resort is 63.8 km from Cozumel.
Can you bring pets to The Royal Caribbean - An All Suites Resort?
No, pets are not allowed at The Royal Caribbean - An All Suites Resort.
Does The Royal Caribbean - An All Suites Resort have a pool?
Yes, The Royal Caribbean - An All Suites Resort has a pool on-site.
Most popular landmarks
- Museo Maya de Cancun 167 m
- Playa Delfines 1.3 km
- El Rey Ruins 1.4 km
- Kukulcan Plaza 3.6 km
- Playa Marlin 3.8 km
- Acuario Interactivo 4.4 km