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Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa
Provided by The Royal Caribbean - An All Suites Resort
All photos (52)
Balcony (2)
Bathroom (1)
Beach (3)
Bedroom (8)
The Royal Caribbean - An All Suites Resort
8.7
Excellent
Based on 2,421 reviews
Blv. Kukulcan KM 17 Lote 50 Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
+52 998 848 8226
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Good to know
| Distance to city centre | 10.8 km |
|---|---|
| Location rating | 8.6 |
| Nearest airport | Cancun |
| Distance to airport | 11.1 km |
Rooms
Standard rooms
$123+
Photo
Bed type
Provider
Nightly base price
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Unknown
$123
per night
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Unknown
$170
per night
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Unknown
$170
per night
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Unknown
$176
per night
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Unknown
$180
per night
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Unknown
$200
per night
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Unknown
$200
per night
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Unknown
$206
per night
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Unknown
$206
per night
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Unknown
$207
per night
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Unknown
$209
per night
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Unknown
$213
per night
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Unknown
$219
per night
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Unknown
$228
per night
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Unknown
$229
per night
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Unknown
$235
per night
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Unknown
$236
per night
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Unknown
$272
per night
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Unknown
$283
per night
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Unknown
$333
per night
Double rooms
$156+
Photo
Bed type
Provider
Nightly base price
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Unknown
$156
per night
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Unknown
$156
per night
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Unknown
$203
per night
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Unknown
$379
per night
Reviews
Traveller rating
236
101
37
10
1
Time of year
Traveller type
Show reviews that mention
+
| additional charge | in 3 reviews |
|---|---|
| beautiful resort | in 40 reviews |
| change rooms | in 15 reviews |
| dollars to pesos | in 3 reviews |
| far from downtown | in 11 reviews |
| food is great | in 53 reviews |
| great location | in 70 reviews |
| great staff | in 117 reviews |
| like the pictures on line | in 45 reviews |
| nice beach | in 140 reviews |
| ocean view | in 89 reviews |
| pool area | in 91 reviews |
| rooms are big | in 6 reviews |
| swim up bar | in 23 reviews |
| time share | in 30 reviews |
| white sand | in 8 reviews |
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OkayMay 20185.1
Check in time is 4pm and chec out 11am We’ve reached early. One Receptionist offered us early check in at 12:30pm and finished all paperwork. Then another receptionist came in and said room is not ready and they were cleaning - which took till 3:45pm ! Food at the restaurant is average
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GoodJul 20167.4
Customer service
The resort is beautiful and is definitely a nice place to stay. Great rooms and great pool, right on the front of the beach.
We stayed 5 days and they made us move rooms after two nights. They told us when we would moved they would move our stuff for us as long as it was packed into the next room. When it came time to move we had a tour all day and we had to leave our suit cases outside with the bellmen until 10 at night. Then when we did get the room we had to complain four times about the wifi not working.
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GoodJun 20167.4
Decent hotel, overcharges for everything, staff no
The wifi was alright, not amazing. Skype calls were a little choppy. The wifi reached the pool area and green lawn area but not all the way to the beach. The hotel had beach towels, snorkeling gear, boats, and other cool gear for rent. The beach was really nice. There's a safe in the room where valuables can be kept. The air conditioning was great, and it was easy to take the bus right outside the hotel. The staff spoke English and was very helpful.
During checkin, we had a very unfriendly RBF lady check us in. The rest of the staff was friendlier, but it we did not have a good first impression. Every Sunday, every single guest is required to switch rooms for some odd reason. It was super annoying because we either had to be there at 11am - 12 noon and compromise plans to move rooms, or give our luggage to the bellhop and tip him. The restaurant served small portions for a high price with mediocre food. The hotel advertising makes it seem like there's multiple places to eat, but there's only one restaurant, a cafe, and a grocery store. You also have to use your room card to pay for things around the hotel. This was annoying when we were not able to check in until 4pm but were waiting at the hotel.
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OkayDec 20156.0
Would not repeat
Our suite was very comfortable, the beach was excellent. Will not repeat due to unmotivated (unless tipped) staff, poor food.
The staff make no effort unless tipped. This is quite different from our preferrencet where staff earn great tips with great service. Bartenders were bored. Why? Charging $4-6 for a drink probably encouraged many people to BYO. That might have been the desired effect, but it made the place feel extra dull. Food was really very disappointing, and it's inexcusable (I mean seriously, embarassing even for a guest) for "Paco's Tacos" at the Royal Sands to serve such terrible quality Mexican food. It was unrecognizable as Mexican food. Just sad. so the next day we tried burgers at Tradewinds and could not finish them, they had such a weird funk to their mystery meat bulk storebought selves. We avoided the restaurants for the remainder of our stay. When you have a captive audience and you abuse that with crap food it's disappointing to say the least.
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ExcellentSep 20159.7
Amazing Resort!!
The room my wife and I stood had an amazing waterfront view.
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OkaySep 20156.0
Very clean very friendly employees love it
The food friendly employees, clean
The credit card we had to use
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ExcellentJul 20159.7
Excellent
Love the location, the service, and the overall facilities. The view of the beach from my room was awesome. Everything was excellent, and for the price, it really is great deal!
Elevators are a bit far, at least from the area where I stayed on the 3rd floor, so it made it difficult to choose from walking far to using the stairs on a bad knee.
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OkayJun 20156.0
The staff was very accommodating. Location was a 10 minute cab ride to the shops and restaurants of Cancun. This could be a great place to stay since it has a kitchenette and dinning room area. We only stayed for one night but discussed this would be a great week long stay location to cook breakfast and dinners.
The crowd was very older in age and the décor in the rooms were outdated.
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ExcellentApr 20159.7
Excellent
We really liked this resort. The facilities including rooms as well as public spaces were all kept squeaky clean. The pool area is beautiful and features a swim up pool bar that was a great spot to cool off and enjoy a frosty beverage. The beach featured powdery soft white sand that never got hot under foot no matter how hard the sun beat down on it.
Similar to a cruise ship, this Resort uses a cash less system where your room key is your credit card. It is easy to over spend when you can't keep close tabs on spending. A few delicious dinners at the Tradewinds Restaurant, a couple drinks at the bar and before you know it your running a higher tab than anticipated.
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OkayApr 20156.0
View
Wait for front desk service
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ExcellentMar 20159.7
Great quiet spring break
Fantastic resort 12th time staying there. Perfect distance for if you wanna get into party scene but also wanna get away from it.
Nothing.
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About
Overview
The Royal Caribbean an All-Suites Resort is in Cancun Mexico. It is on a comfortable and kid-friendly beach on Cancun’s north shore. The Royal Caribbean is a great hideaway for making memories and relaxing too. This hotel is a family favorite. The views are stunning, the water is sparkling blue, there are nice breezes, beautiful flowers, and more. There are many activities that families can participate in while staying at the hotel. There are many ways just to relax, walking on the beach, shelling, fishing, sail boating, paddle boarding in the bay, or swimming in the ocean. There are different services offered as well at the hotel. These range from spa treatments and more. There are many amenities offered to the guests who stay here. There are fitness centers, tennis courts, free WiFi, delicious cuisine, a kid’s club, a sports bar, and also a botanical garden. The suites are very spacious and have everything one needs for a great vacation. There are two-bedroom and two-bathroom suites that can sleep up to six people and the two-bedroom and one-bathroom suite sleeps up to five guests. All of the suites are fully equipped with a kitchen, a huge living room, a dining area, and a private outdoor space. There are two large pools and children’s pools available. The hotel offers daily activities for all ages, ranging from yoga, beach volleyball, crafts, and nature talks. There are great places to dine, fresh seafood, Italian cuisine, room service, and also a sports bar.
KAYAK
Features
Things to know
- Clean rooms
- Great view
- Friendly service
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
Fitness centre
Free Wi-Fi
Babysitting or child care
Car hire
Concierge service
Currency exchange on-site
Gift shop
Bicycle hire
Outdoor pool
Restaurant
Bar/Lounge
Beauty salon
Tennis
Air-conditioned
24-hour front desk
Safe
Free parking
Playground
Private beach
Storage available
Terrace/Patio
Disabled access
Lift
Massage
ATM on-site
Laundry facilities
Laundry service
No smoking
Express check out
Free Internet
Pets not allowed
Free long-term parking
Business centre
Room service
Golf
Spa
Scuba diving
Coffee shop
Sauna
Airport shuttle
Designated smoking area
Photos
Provided by The Royal Caribbean - An All Suites Resort
All photos (52)
Balcony (2)
Bathroom (1)
Beach (3)
Bedroom (8)
Location
Most popular landmarks
- Museo Maya de Cancun 167 m
- Playa Delfines 1.3 km
- El Rey Ruins 1.4 km
- Kukulcan Plaza 3.6 km
- Playa Marlin 3.8 km
- Acuario Interactivo 4.4 km
Cancún travel guide
Learn about Cancún on KAYAK
Getting Around
| Cancun | 11.1 km |
|---|---|
| Playa Del Carmen | 59.2 km |
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