I rarely give low reviews. Here is a detailed explanation. - The staff did not explain why, but breakfast is no longer served here. Edit: I read the other reviews, its because of the pandemic, but the staff could have said so. The "Inn" sign out front needs to be taken down, repaired or replaced. At least they had the awning so you could see that you made it. The parking situation needs improvement. Limited parking, and not guaranteed, and the staff did not share a location for alternative overnight parking. The air conditioner filter was filthy, so I washed it myself. The bars of soap were only useful for washing the air conditioner filter. I'm glad I brought my own for use on my skin. The shower vent on the ceiling looked like it hasn't been dusted. The sink and the tiles need to be scrubbed with bleach, especially in the corners. The side of the sink had holes in it, some were covered with blue painting tape. The towels smelled dirty, and they were rough and thin. Even the fresh ones that we requested were the same. Please correct me if I'm wrong, but if you have a lot of drapery such as curtains, they should be washed at least once every two months or so, but it doesn't seem like that's happening. I know there's a lot of curtains, but it is very difficult to relax and sleep with all of that dust, dirt and dead skin cells. The bedroom chairs are beautiful, but both are begging to be re-upholstered or repaired. - I booked over two months in advance, and the staff told us when we checked in that we saved over two hundred dollars. That's insane. I'm grateful that I booked in advance, because this would NOT have been worth it if I had the Halloween Mark Up. The staff was not as polite as I was hoping. He was okay, but I didn't feel comfortable sharing anything with him. At one point, I very calmly and politely asked the staff about if a manager was going to be in attendance during the weekend. He would not tell me if a manager was going to be around at all. - Here are all of the good things that earned the review the two stars because I feel wrong sharing only bad things. There are nice accommodations such as tea, coffee, refrigerator, tea pot, WIFI, etc. The establishment felt safe, quiet and peaceful. There were outlets and a nice desk. You can tell that they vacuumed the floor because of the carpet. The bed itself was beautiful. The mattress was OK. The bed sheets were pretty clean. Our room had the electric fireplace, but it wasn't obvious how to use it, so we left it alone. - OVER ALL, For approx $200 a night for two nights approx $400 total, we were not expecting a five star hotel, but there were enough things that were deal-breaker for us to give this review two stars. I understand that we had the pandemic and the many difficulties of a small business. My family has been in the service business for so many years, and I can tell you, it is pretty good, but there is a lot of room for improvement in terms of basic health and service parameters. The staff could have been a lot nicer, more helpful, and communicative. Regardless, we are grateful that we had the weekend to spend in Massachusetts. Thank you very much.