Hotel Vila de Calella

La ubicacion es cerca de la playa y de las zonas de aparcar. Location is very good and close to parking and shop areas

Rooms and building are old and not preserved. There was no AC in the room even when we selected a room with it and paid for it. So when we asked for a change they said it was not possible until next day... How come a hotel in Catalonia without AC in the summer?? As we booked a room with AC we asked for part of our money back and they refused. Breakfast was filled with cheap quality food.

The location

No air conditioning, hold tv, room dirty the staff pfff

Well situated. Easy access to train station. The breakfast was ok.

The room equipment is very old. The television was not working. The bathroom was very old.

Only the location is ok.

The service is awful. I've never given such feedbacks, but this an exclusion. First of all, before coming I've contacted the manager and noted that we have a late arrival, so as far as we pay for that day, and the breakfast and dinner are included in the price, I asked wether we'll have an opportunity to have at least the dinner. He/she answered that unfortunately the kitchen would already be closed but they can prepare a cold dinner for us. I agreed. What was a surprise to us when we, tired and hungry, arrived to the hotel and the manager on reception told us that he had no idea of which dinner were we talking about. Ok, we decided, we didn't want to spoil our vacation, so didn't add the pressure to situation. But it wasn't the end. I also asked for the room looking into the inner garden, as smb advised it so on booking or other where. We came to the room, opened the window and saw the inner closed from all sides shaft and as far as our room was at the first floor, the window faced a plastic cover that is jut at the bottom of the shaft. The air didn't come to the room at all. We asked to change the room, but they refused because as they said all rooms are occupied but it wasn't the truth, people came and came and they gave them rooms. When we said that we agreed the question about dinner and about room Whitt a manager they told that they don't have the connection with managers, they are in office and these ones are in Hotel and they just pretended not understanding English, speaking in Catalunyan, and all they can do is to give us a phone number for us to complain) is that a solution??? So the first impression was completely spoiled. In general the food there is fairly monotonous and unvaried, you can find what to eat but not like "very tasty", it was ok for us, maybe for others not) Rooms are ok, they are not new and modern but you have a place to sleep, for us it was enough.