Good to know
|Distance to city centre||0.2 km|
|Nearest airport||Barcelona-El Prat|
|Distance to airport||59.6 km|
|"Clean rooms, genuinely friendly staff"||(in 38 reviews)|
|"Room was clean, comfortable and quiet"||(in 11 reviews)|
|"Nice hotel close to everything."||(in 22 reviews)|
|"Dirty rags left everywhere in the room."||(in 16 reviews)|
|"Tea drinkers need to bring their own tea bags and the coffee was awful."||(in 6 reviews)|
Time of year
Show reviews that mention
|bike garage||in 2 reviews|
|breakfast buffet||in 38 reviews|
|centre staff||in 46 reviews|
|close to the beach||in 18 reviews|
|food was good||in 27 reviews|
|fruits and vegetables||in 6 reviews|
|great location||in 30 reviews|
|helpful staff||in 50 reviews|
|hotel close||in 34 reviews|
|imad||in 2 reviews|
|little bit||in 14 reviews|
|nice breakfast||in 34 reviews|
|phonic isolation||in 2 reviews|
|presses||in 2 reviews|
|room was very small||in 40 reviews|
|shopping area||in 3 reviews|
|short walk||in 7 reviews|
|tea bags and the coffee||in 9 reviews|
|tea drinkers||in 6 reviews|
|value for money||in 14 reviews|
|wide variety||in 9 reviews|
Location was great, only 10 minutes from the beach and lots of shopping/restaurants available to the customer. Staff were reasonably helpful, however other customers at the hotel weren't as friendly. This however isn't the hotels fault.
First impressions weren't great. We arrived around 9pm and had to stand in the busy queue to check-in for 40 minutes. We were then told that dinner finished serving at 9:30pm, we were very annoyed as we did actually arrive in time but had to stand in the queue because of low staff! We had to shout to the receptionist as the reception is situated in the same room as the entertainment/bar and there was a jazz band - giving check-in guests a hard time to converse with the staff. The room was average, reminded me of caravan decor. The walls sound like they're made from cardboard or paper. The cleaners are oblivious to other hotel guests when they're tidying rooms, i couldn't keep track of how many times i was woken up early because of the banging chairs/beds and constant stomping across the floor in the rooms around us when cleaners would tidy up after guests. Very tiring, i wouldn't recommend to anybody wanting a nice relaxing break as i've come away more tired than when I arrived!
Great place loved it.
Breakfast staff were grumpy and non welcoming
Property was in the perfect location for beach, train station and a walk around town. It was spotlessly clean and the staff are very welcoming and friendly.
LOCATION PERFECT, NEAR EVERYTHING, BARS, RESTAURANTS, SHOPS, BEACH, ETC. STAFF SUPERB, ABOVE AND BEYOND ! FOOD GREAT,
ALTHOUGH STAFF SAID IT WAS FULLY ACCESSIBLE, IT WAS NOT EASILY ACCESSIBLE. THERE WAS THE HOTEL RAMP UP TO THE FRONT DOOR, BUT TO GET TO THE RAMP THERE WAS NOT A DROPPED KERB FROM THE ROAD TO THE PAVEMENT AND THE PAVEMENT ITSELF WAS NOT WIDE ENOUGH FOR A WHEELCHAIR. THE LIFT TO OUR ROOM WAS VERY SMALL, NO CHANCE OF TURNING A WHEELCHAIR AROUND, JUST ENOUGH ROOM FOR A WHEELCHAIR AND ANOTHER PERSON BREATHING IN ! VERY COMPLICATED TO GET FROM THE INSIDE OF THE RESTAURANT TO THE OUTSIDE PART FOR FRESCO DINING. IMPOSSIBLE FOR DISABLED PEOPLE TO USE THE POOL.. HAVING SAID ALL THAT, THE GOOD POINTS OUTWEIGHED THE BAD.
Located in Calella, Hotel Neptuno is a 3-minute walk from Museum of Tourism and 14 minutes by foot from Calella Beach. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
based on 1,181 reviews
Things to know
- Beach nearby
- Great menu
Policies vary by room type and provider.
Reviews about Hotel Neptuno
Most popular landmarks
- Iglesia Sant Maria i Sant Nicolau 224 m
- St. Jaume Hospital 281 m
- Dalmau Park 289 m
- Calella Beach 0.6 km
- Faro de Calella 1.4 km
|Girona Costa Brava||32.8 km|
|Barcelona-El Prat||59.6 km|
|Riells i Viabrea-Breda||14.5 km|