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Distance to city centre
Distance to airport
|"Staff very friendly, amazing breakfast"||(in 96 reviews)|
|"Great choice for breakfast, service excellent."||(in 31 reviews)|
|"hotel and facilities are immaculate."||(in 47 reviews)|
|"Old & outdated hotel."||(in 30 reviews)|
|"Old & outdated hotel."||(in 28 reviews)|
|"Room service is terrible"||(in 34 reviews)|
Time of year
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Pool not operational yet due to Covid-19 situation, this was not published during booking nor during communication with hotel. Very poor menu at buffet restaurants, and were not allowed at Plateau restaurant without reservation at Ramadan iftar meal time. Selected room was not ready at arrival, and check in took more than an hour, although arrival was at 17:00 hrs, and the hotel was almost empty from guests. Internet Wifi was not working in hotel, and staff did not respond to request to provide alternative for internet access.
Restaurants are amazing! Staff extremely nice and helpful. Food - delicious! We felt like in a Wonder Land. The swimming pool and spa area - clean and spacious.
Wi - fi a bit weather sensitive bur the reception staff allows to use a Bussines centre computer
Almost nothing, only location
the hotel is very good , front desk very helpful , breakfast is multi options , room is very clean , location is very good for relaxation
Lovely breakfast and friendly staffLovely breakfast, friendly staff, amazing room service and big lobby with fancy entrance
-I choose room with private garden but they gave me room with pool view because they said “there’s rain and room with private garden will be full of water because of the rain” -Very very long check in -During check out I took my cash deposit in EGP even I left it in USD and I did not consume anything extra during my stay but they said “that’s our policy it been deposited already in the hotel safe and we don’t have dollars now so we give it back in EGP” -Hotel is in isolated area you cant go for a walk, you need taxi or car all the time, no way to go out on foot -Cairo had rains and big part of the lobby been closed because the roof had water coming in, just like hostels or 2* hotels
The luxury JW Marriott Hotel Cairo offers a truly immersive experience, with five-star accommodation, award-winning service and a prime location in the city's Heliopolis district. Whether you're in town to attend an event at the Cairo International Convention Centre or for a holiday with your family, you'll find everything you need here to relax and feel invigorated. Our hotel's 440 immaculately appointed rooms and suites envelop you in comfort, with refined amenities including pillowtop bedding, luxurious marble bathrooms and complimentary Wi-Fi. Treat yourself to exquisite cuisine at one of our many on-site restaurants, or play a challenging round of golf at Mirage City Golf Club. We also offer a soothing on-site spa and an exhilarating water park. And we hope you'll explore the area during your visit; our hotel offers convenient access to Cairo Festival City Mall, as well as Khan El Khalili Bazaar. We look forward to exceeding your every expectation at the JW Marriott Hotel Cairo.
based on 7,895 reviews
Things to know
- Spacious rooms
- Pleasant hotel grounds
- Great reception
- Nice building
Policies vary by room type and provider.
FAQs when booking at JW Marriott Hotel Cairo
Does JW Marriott Hotel Cairo have special cancellation policies due to coronavirus (COVID-19)?
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Does JW Marriott Hotel Cairo have a pool?
Most popular landmarks
- City Stars 8.4 km
- Al-Azhar Park 16.6 km
- Khan el-Khalili 16.8 km
- Saladin Citadel of Cairo 17.3 km
- Al-Rifa'i Mosque 17.6 km
- Mosque-Madrassa of Sultan Hassan 17.7 km