Good to know
|Value for money||7.8|
|Distance to city centre||1.4 km|
|Nearest airport||San José del Cabo Los Cabos|
|Distance to airport||34.0 km|
Time of year
Show reviews that mention
|beach is beautiful||in 25 reviews|
|change a thing||in 9 reviews|
|customer service||in 50 reviews|
|excellent breakfast||in 10 reviews|
|food was amazing||in 21 reviews|
|gorgeous setting||in 4 reviews|
|hearts content||in 2 reviews|
|location are very good||in 29 reviews|
|long travel||in 3 reviews|
|neptune||in 4 reviews|
|ocean view||in 9 reviews|
|room family||in 6 reviews|
|spa was excellent||in 4 reviews|
|switched to a different||in 3 reviews|
|waiter and waitress||in 3 reviews|
|washer dryer||in 6 reviews|
The food was decent.
Upon arrival we were so happy to get to the property and relax. We tried to check in and the receptionist did not no what she was doing. She told us to wait to give us room keys (12:30PM-4PM) 5 passed 6 passed and we lost a whole day bc the room was never ready. It was extremely hot and all we wanted to do was jump in the pool to cool off but there facilities were not fit for showering or for relaxing. We left the property to come back to no calls or a text not even an email. 10PM came around and finally the room was ready. We got to our room and they gave a handy cap room. With scoliosis it is a drag to have to bend over as much as we had too. After addressing the situation with zero customer service they wanted us to wait pack are things to switch to another room. Not offered a single glass of water or a lunch (the manger did not care) we left the property for events that we had planned came back to being locked out of our room. All this has been so stressful and unfortunately the worst vacation experience. We hope this Never happens to anyone
This is a newer property with modern suites for rooms. The beds are comprable to a Marriott Vacation club and the rooms are well appointed. The staff provides pleasant, excellent service. The pool is wonderful and relaxing. The food was delicious and there are many options to choose from: Sushi, grill, seafood, taco bar, buffet.
Although we had the all-inclusive. Wi-fi was $10/day per person. We used our ATT Wireless phones for data, text, calls since it includes international roaming. Vendors on the beach were very tiring and were situated on the beach all day.
Did all inclusive and it was much better than expected! The food was delicious, service was great and everyone was so helpful and friendly. The grounds were beautiful and very well kept.
The hotel needs better transportation to and from airport. I tried requesting a shuttle online and did not get any response days in advance from our check-in. We then tried to call the number on Villa Del Arco's website and was on the phone for quite a while only to find out we were somehow talking with another resort. Then when we were connected to the right person, she hung up on us. It was frustrating trying to figure things out at the airport.
We booked an AI room. Breakfast was good every morning.
Can't think of anything
The food was incredible! Having stayed at multiple all inclusive resorts I can confidently say that the meals are never better than average, at the very best. So I didn't have any expectations for this place to be any different -- which was fine, because you get what you pay for, right? No big deal. But wow, we were seriously blown away by the quality, service, and presentation of ALL the meals at the participating restaurants on site and for that reason alone I wouldn't think of staying elsewhere in Cabo if going the all inclusive route. The location can't be beat either.
Check in process was not great.
A stay at Villa del Arco Beach Resort & Spa places you in the heart of Cabo San Lucas, a 1-minute drive from Medano Beach and 8 minutes from Marina Cabo San Lucas. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cabo San Lucas? This resort has facilities measuring 4520 square feet (420 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
based on 55 reviews
Value for money
Policies vary by room type and provider.
Reviews about Villa del Arco Beach Resort & Spa
Most popular landmarks
- Nikki Beach 0.8 km
- Playa el Médano 0.9 km
- Marina Cabo San Lucas 1.4 km
- Plaza Bonita Mall 1.5 km
- Galeria La Grande 1.8 km
- Playa del Amor 1.9 km
|San José del Cabo Los Cabos||34 km|
|La Paz Leon||139.3 km|