Pueblo Bonito Pacifica

Adults only All inclusive. Excellent cuisine

My stay at Pueblo Bonito was probably the best I have had in my life. I was on honeymoon with my wife, and we both were blown away by the level of service, quality of food and comforts available. We subscribed to an all inclusive package, and believe me when I say all inclusive! Food and Drinks are open and are part of the price you pay for. You just have to pay for tips! A few staff worth mentioning: Carlos at reception and baggage handling (Super friendly and gave us a lot of useful tips about the resort. Karla at the restaurant (the one where breakfast is served). Very friendly, always smiling and very service oriented. The Concierge (a lady, I forgot her name :( ), was very helpful in arranging our excursions and providing us with all the tips we needed. Very professional Top Excursions I would recommend: Swimming with the Dolphins, Sunset Dinner Cruise and the one where you can see the whales! Would I come again? It goes without saying... Que Pueblo Bonito!

Not Applicable!

Property, rooms and restaurants were excellent. We loved the a-la-cart dining in the evening, the breakfast buffet was excellent. The poolside food is also great. Staff here work very hard and they are pleasant. Setting is beautiful, architecture is beautiful. There are also two pools so you can choose if you want to be a the 'party-pool' (swim up bar) or the other pool which is quiet and the music isn't too loud. The gym is also fantastic with an excellent view of the ocean. Very clean, well maintained and great machines.

The drinks are very sugary and felt watered down. The lime wasn't fresh. You can request better than bar-well but it was a pain - very limited 'all-inclusive drinks'. Drinks at the bar overlooking the ocean were very slow, it's understaffed at peak hours. Many times over sunset we waited 20-30 minutes for two drinks as the bartenders had a 'shift-change'. We tipped for almost every drink but it didn't seem to help the service. The reception / lobby staff were pleasant, but they didn't take requests seriously. Our bags never arrived to our room on check in (I had to get them myself), I had to call the reception 3 times to get a bottle of conditioner (they do not have conditioner in the rooms), and I had to call 2 times to get extra shampoo and tissue when the cleaning lady didn't notice we were out.