Prices are in New Zealand Dollars.

Hacienda Encantada Resort & Residences

Kilometro 7.3 carretera transpeninsular, 23450 Cabo San Lucas, Baja California Sur, Mexico
+52 624 163 5550

Cheapest
rate per night

8.9

Excellent
based on 979 reviews
Hacienda Encantada Resort & Residences - Cabo San Lucas, Baja California Sur, Mexico
Check-in
-
Check-out
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Provider Nightly total
Cancelon $179
AMOMA $191
TripAdvisor $216
Cancelon
AMOMA
TripAdvisor

Good to know

Distance to city centre 7.0 km
Location rating 8.3
Nearest airport San José del Cabo Los Cabos
Distance to airport 30.4 km

Rooms

Check-in
Check-out

Luxury rooms

$216+

Bed type
Provider
Nightly base price
Unknown
$216 per night
Unknown
$247 per night
Unknown
$247 per night
Unknown
$318 per night
Unknown
$346 per night
Unknown
$355 per night
Unknown
$385 per night
Unknown
$390 per night
Unknown
$413 per night
Unknown
$414 per night
Unknown
$433 per night
Unknown
$500 per night

Standard rooms

$272+

Bed type
Provider
Nightly base price
Unknown
$272 per night

Superior rooms

$219+

Bed type
Provider
Nightly base price
Unknown
$219 per night
Unknown
$226 per night
Unknown
$226 per night
Unknown
$228 per night
Unknown
$234 per night
Unknown
$264 per night

Deluxe rooms

$191+

Bed type
Provider
Nightly base price
Unknown
$191 per night

Reviews

Pros

Cons

Traveller rating

52
22
5
1
1

Time of year

Traveller type

Show reviews that mention

+
all-inclusive option in 4 reviews
amazing food in 31 reviews
bad experience in 3 reviews
beautiful location in 14 reviews
booked a family suite in 12 reviews
breakfast at the restaurant in 17 reviews
cabo san in 3 reviews
comfortable bed in 4 reviews
golf carts in 13 reviews
great time in 12 reviews
included in the all-inclusive in 2 reviews
ocean view in 17 reviews
pool area in 20 reviews
proprerty in 3 reviews
room was clean in 34 reviews
san lucas in 3 reviews
service good in 42 reviews
truly enjoyed our stay in 7 reviews
use your credit in 9 reviews
  • Good
    Jan 2020
    7.5

    The location of the hotel was pretty good, about thirty mins away from the downtown area and well off the highway. The property was massive with lots of nice architectural touches to admire. Honestly, the photos online do not at all capture the beauty of this hotel. It was stunning. The room was clean and had everything we needed, including a lovely view of the ocean and the arches. There were several nice, big pool areas to choose from, including an “adults only” pool. I really loved the hotel itself. Service from Axel at the pool was wonderful and we particularly liked him.

    I was a little disappointed that there was no accessible beach for swimming on the property. The hotel is near a cliff on a very rocky area of the seaside; I wish I had known this before booking, but the amazing pools made up for it. Having stayed at all inclusive resorts in the past, I thought the service here wasn’t as good as I have had elsewhere. At times, it felt like some of the servers only paid attention to us and came around to get our orders at the pool after realizing that we would tip them well (we’re talking $20 right out the gate) despite the fact that the receipts they have you sign every hour (yes, that often) clearly state that tips are supposedly already included for the all inclusive guests. I noticed other guests getting visibly frustrated by the lax service as well. Also, service at some of the restaurants on site was extremely slow; much too slow for a resort that seemed way below capacity this time of year (January). Sometimes the staff got our orders wrong (undercooked meat when it was clearly requested as well done) or simply didn’t bring what we asked for. Ultimately, I left feeling that we did not receive enough for the all inclusive price tag. On top of that, I question if some drinks we ordered had been diluted (beer and wine probably would have been wiser choices). The breakfast buffet was pretty good, but it was crazy to see on the receipt how much the cost would have been without doing the all inclusive thing; seriously, $100 for two people to eat at the buffet and get one mimosa each? That’s steep, and it’s not like this was an extravagant Vegas-style buffet. Overall, I think there is room for improvement here.

  • Okay
    Jan 2020
    5.0

    The staff were friendly and the views of the ocean were awesome with whale season

    They pushed sales of time shares way too much. Couldn’t get a cab to go into town with out being questioned if we were going to another resort for a presentation -3 times! Tried to put us in a regular room when we booked a luxury suite. Found out about three weeks after we were in a small suite that we were in a junior suite . Never did get the luxury suite. When we asked for credit card to be changed we were told it wasn’t possible because billing for 2019 was closed out and it was 2020! Phone broke in the room and it took two days before anyone came up to even check it.

  • Excellent
    Jan 2020
    10.0

    This place was beautiful! The staff treats you like royalty! It’s minutes away from the Marina and the resort itself is a place you would never want to leave.

    Everything was perfect

  • Excellent
    Dec 2019
    10.0

    The hotel vibe was awesome. Food excellent and restaurant choices. Golf cart shuttles run so guests don’t have to walk a great service for everyone. All Inclusive is fabulous and the dine out privileges are great. Will come back!

    The sun beds were uncomfortable

  • Mediocre
    Nov 2019
    2.5

    Can’t think of anything... have been to nine countries with multiple hotels this year. This was by far my worst experience. Took my daughter here for her birthday... let’s just say her birthday was ruined.

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About

Overview

The Hacienda Encantada Resort & Residences in Cabo San Lucas offers guests a beachside experience. Guests will find that there are plenty of amenities to enjoy including a children's club and fitness classes. Other activities available at the resort include basketball facilities, bicycle rentals, hiking trails, and horseback riding. There is a playground, volleyball court, and yoga classes as well. Dining options include five on-site restaurants, a daily breakfast buffet, and four bar areas. The room service menu is available all hours of the day and night. The front desk staff can provide assistance in both English and Spanish.

There are 222 guestrooms available for booking at this considerable property which is spread among the five floors. Each room contains a ceiling fan, air conditioning, coffee makers, and ironing supplies. There are bathrobes and slippers provided for guest use, and the windows are outfitted with blackout drapes. The private bathrooms have stand-up showers, and there are hairdryers available. Guests can enjoy satellite channels on the plasma TVs, and there is free WiFi access available. There are connecting rooms for guests to book if extra space is needed.

Travelers will be in walking distance of the Cabo del Sol Golf Club and Monuments Beach. Plus, Las Viudas Beach and Santa Maria Beach are accessible on foot. The Marina Cabo San Lucas is less than five miles from the resort. Los Cabos International Airport is about a 40-minute drive from the property, and the hotel offers an airport shuttle for a small fee.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.9 Excellent

based on 979 reviews

9.3

Pool

9.1

Amenities

6.9

Value

5.2

Beach

Things to know

  • Nice building
  • Pleasant hotel grounds
  • Friendly service
  • Great view

Check in

16:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Business centre
Car hire
Internet
Concierge service
Currency exchange on-site
Room service
Spa
Hot tub
Indoor pool
Outdoor pool
Snorkelling
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Safe
Airport shuttle (surcharge)
Free parking
Playground
Private beach
Terrace/Patio
Lift
Massage
Gift shop
Laundry facilities
Laundry service
Child pool
Beauty salon
Hairdryer
Cable or satellite TV
Coffee shop
Sauna
Babysitting/child care services (surcharge)
Pets not allowed
Steam room
Storage available
Free valet parking
Wedding services
Outdoor tennis
Linens
Towels
Grill
Meeting/Banquet facilities
Express check out
No smoking
Adults only

FAQs when booking at Hacienda Encantada Resort & Residences

Where is Hacienda Encantada Resort & Residences located?

Hacienda Encantada Resort & Residences is located at Kilometro 7.3 carretera transpeninsular, 7 km from the centre of Cabo San Lucas. Cabo del Sol Golf Club is the closest landmark to Hacienda Encantada Resort & Residences.

When is check-in time and check-out time at Hacienda Encantada Resort & Residences?

Check-in time is 16:00 and check-out time is 12:00 at Hacienda Encantada Resort & Residences.

Does Hacienda Encantada Resort & Residences offer free Wi-Fi?

Yes, Hacienda Encantada Resort & Residences offers free Wi-Fi.

Does Hacienda Encantada Resort & Residences offer free parking?

Yes, Hacienda Encantada Resort & Residences offers free parking.

Does Hacienda Encantada Resort & Residences offer free airport shuttle service?

No, Hacienda Encantada Resort & Residences does not offer free airport shuttle service.

How far is Hacienda Encantada Resort & Residences from the airport?

Hacienda Encantada Resort & Residences is 30.4 km from San José del Cabo Los Cabos. Hacienda Encantada Resort & Residences is 140.2 km from La Paz Leon.

Can you bring pets to Hacienda Encantada Resort & Residences?

No, pets are not allowed at Hacienda Encantada Resort & Residences.

Does Hacienda Encantada Resort & Residences have a pool?

Yes, Hacienda Encantada Resort & Residences has a pool on-site.

Photos

Hacienda Encantada Resort & Residences - Cabo San Lucas - Building All photos (40)
Hacienda Encantada Resort & Residences - Cabo San Lucas - Building Building (2)
Hacienda Encantada Resort & Residences - Cabo San Lucas - Bedroom Bedroom (4)
Hacienda Encantada Resort & Residences - Cabo San Lucas - Pool Pool (7)
Hacienda Encantada Resort & Residences - Cabo San Lucas - Lobby Lobby (2)

Location

Most popular landmarks

  • Cabo del Sol Golf Club 1.4 km
  • Monuments Beach 2.7 km
  • Playa Santa Maria 4.2 km
  • Land's End 5.8 km
  • Arco del Cabo San Lucas 5.9 km
  • Playa del Amor 6.1 km

Cabo San Lucas travel guide

Learn about Cabo San Lucas on KAYAK

Getting Around

San José del Cabo Los Cabos 30.4 km
La Paz Leon 140.2 km
Hotels Mexico Baja California Sur Cabo San Lucas Hacienda Encantada Resort & Residences