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NH Brussels Stéphanie

8.5
Excellent

Based on 1,684 reviews
 
32 Rue Jean Stas., Brussels 1060, Belgium
  +32 2537 4250
NH Brussels Stéphanie - Brussels, Belgium
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Compare vs KAYAK |
Orbitz $143
TripAdvisor $153
KAYAK $159
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per night
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Rooms

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Standard rooms

$143+

Photo
Bed type
Provider
Nightly Base Price
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Unknown
$143 per night
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Unknown
$153 per night
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Unknown
$159 per night
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Unknown
$178 per night
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Unknown
$188 per night
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Unknown
$189 per night
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Unknown
$276 per night

Reviews

Pros

Cons

Traveller rating

60
31
10
1
0

Time of year

Traveller type

Show reviews that mention

+
brussels in 8 reviews
close to eurostar in 2 reviews
close to metro in 23 reviews
despite temperatures in 2 reviews
elevators are small in 4 reviews
english channels in 5 reviews
eurostar train station in 4 reviews
excellent breakfast in 27 reviews
friendly staff in 41 reviews
great bed in 33 reviews
honey nutella in 1 review
location is excellent in 44 reviews
lot of noise in 15 reviews
louise in 9 reviews
near city in 20 reviews
nice area in 7 reviews
nice hotel in 27 reviews
older and it shows in 2 reviews
residential neighborhood in 5 reviews
room was very nice in 22 reviews
walking distance in 12 reviews
  • Excellent
    Jun 2018
    10.0

    Location, staff and their service, nice breakfast.

  • Excellent
    Nov 2016
    10.0

    Excellent Hotel near everything!

    NH Stephanie is located in the Saint Gilles area of Brussels and located close to many restaurants, fine retailers and the Louise Metro Stop. Definately a GREAT value for the money. We walked everywhere but the Metro, Uber, and Taxi cabs were available if needed.

    It would have been nice to have breakfast included as part of the 10 day stay - Breakfast was 17 Euro ($18.00 USD).

  • Excellent
    Jun 2014
    9.6

    Amazing staff, great room, clean and modern. Overall great stay. They really helped take care of me, and I couldn't have asked for a better experience. Excellent. And breakfast was amazing too.

  • Mediocre
    Jun 2014
    3.3

    location

    staff, facilities, internet The facilities were poorly up-kept, the internet was extremely slow and the shower did not work. The staff was incredibly rude and they refused to fix the shower or allow us to change rooms the first day. The first few times we brought up the problem, they insinuated that the shower definitely worked, and that we were too incompetent to operate it. The third time, they finally had someone come up to look at the shower, and of course it was broken. Apparently one staff member's confirmation that our shower was broken was not good enough though, and they had to get another staff member to check the shower [which was still obviously broken] again. This whole process took around an hour of the little time we had in Brussels before we were allowed a new room. Furthermore, even after they acknowledged the broken shower, they were not the least bit apologetic for wasting our time and not believing us in the first place. As a last insult, they tried to charge us for items in the minibar that we did not take. Overall, it would have been a nice stay if there weren't any issues that needed staff help, but if something arises and you need the help of the staff, good luck because you'll need it.

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About

Overview

The NH Brussels Stéphanie hotel is situated on a quiet and peaceful side street, yet right in the heart of the upscale Louise shopping district. Just steps away, guests can find luxurious boutiques and fine dining. Meanwhile, Brussels historic city center is only 25 minutes away on foot. Alternatively, Louise metro station is 300 meters away from the hotel and will connect guests to the rest of the city. NH Brussels Stéphanie has 67 contemporary rooms. Each one comes with tea and coffee making facilities and free Wi-Fi. Guests staying on the 6th floor will enjoy the lovely views over the rooftops of Brussels. Each morning, we serve a delicious breakfast buffet. There is something for every taste including fresh breads and pastries, cold cuts, cheeses, fruit, and yogurt. Guests can also wind down with an authentic Belgian beer or their favorite cocktail at our comfy lobby bar with armchairs and booths. If you need a snack any time of the day, there is a 24/7 self-service Open Bar, where you can find hot and cold sandwiches, confectionary, and various beverages. Our staff will be happy to recommend top dining options just steps away from the hotel.

NH Hoteles

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.5 Excellent

Based on 1,684 reviews

9.4

Service

9.3

Location

7.1

WiFi

5.1

Amenities

Things to know

  • Friendly service
  • Spacious rooms
  • Very quiet
  • Great shopping

Check in

15:15

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Pets allowed on request. Charges may apply.
Babysitting or child care
Business centre
Car hire
Internet
Currency exchange on-site
Laundry service
Room service
Bar/Lounge
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Storage available
Lift
Massage
Concierge service
Laundry facilities
No smoking
Hairdryer
Parking (surcharge)

Location

Most popular landmarks

  • Église Notre-Dame du Sablon 0.7 km
  • Grand Sablon 0.9 km
  • Musées royaux des beaux-arts de Belgique 0.9 km
  • Musée Magritte 1 km
  • Place Royale 1 km
  • Palais du Coudenberg 1 km

Brussels travel guide

Learn about Brussels on KAYAK

Getting Around

Brussels Bruxelles-National & other airports 11.8 km
Antwerp Deurne 40.2 km
Brussels Bruxelles-Chapelle 0.9 km
Brussels Bruxelles-Central 1.3 km

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