Canalview Hotel Ter Reien

Nice location.

The answer to everything was: NO. There wasn’t soap, shampoo, neither hairshower, when I asked, you have to pay it extra. I asked for a PC because I really needed, and it was sunday, everything closed, they didn’t gave me a PC as I begged for it!! The showels were so so old!!!!. It is just for sleep. Don’t ask for more. They’re not kind. Unlike the rest of local people.

Location

1. There is no soap provided anywhere including in the lobby bathroom. If you need toiletries, you have to pay 5€. 2. There is no air conditioning or fan. The only ventilation you have for the room is the windows. If, however, you leave the windows open, then you get bitten by various insects that fly through them – see photos. 3. There is no daily cleaning service. The maids just come in to cover up the beds and replace the used towels. They only provide one big towel and one small towel per person. And they use the cheapest towels they could find. They appear to be used over and over and over again until they are worn out and are still not replaced. – see photos. I don't want to imagine the kinds of messes these towels were used for. 4. There is no in-room coffee/tea available. You have to purchase these items for €5 – see photo. 5. If you need hair dryer, you have to pay €5 per stay (at least it’s not 5€ per use! Thank goodness!) -see photo. 6. There is no hospitality. The reception is open 10:00am-6:00pm only. If you arrive after the hours, you have to do self check-in, and you are required to report yourself to front desk the next morning by 10:00 am. 7. The shower room is extremely tiny. You can only turn around under the shower head. If you want to scrub your back, you will bump every part of your body on the shower door or wall. In addition, there is no shelf or anywhere to place the toiletries. I guess it’s because they thought they didn’t provide toiletries, then there would be no need for the toiletry shelf!