DoubleTree by Hilton Bristol City Centre

The breakfast was amazing the service was good

All was sorted at the time The toilet was dirty, The pillows on the bed smelt of perfume and were covered in hairs The room was very cold heating apparently was still on summer time! And could not be over rode as the maintenance only work in daylight hours This was not what we expected from a Hilton Hotel chain

The staff were very friendly, the hotel was clean and well presented. Breakfast was nice with a good variety on offer and the restaurant in the kiln was a great point of interest. Handy location, walking distance from the train station, local amenities and attractions and on the bus route to the airport.

There were no biscuits or chocolates in the room. We were given cookies on check in but the only option for those with a nut allergy was fruit and I expected biscuits/chocolates to be in the room in subsequent days but they were not. The room itself was nice but very warm and the only way to cool it sufficiently was to open the window which meant we heard a lot of traffic. The bed was very hard, and the pillows were too soft, offering no support. Also the bathroom needs reconsideration, all of the surfaces, including the shower tray, being very slippery when wet and whilst there is a handrail in the shower, there is nothing substantial to assist in getting in and out of the shower when the surfaces are wet.

Nice comfy bed and great pillows.... Shower was a nice dize and very good... Use

Entering the room.. There was a stale damp smell.. But after a day it disappeared.. Why have a kettle on a tray in the cupboard with no power to it... You have to take it off the tray and plug it in on the desk top??