Camino Real Veracruz

Health and safety

• Daily housekeeping
• Physical distancing in dining areas
• Physical distancing rules
• Property is cleaned by professional cleaning companies
• Process in place to check health of guests
• CCTV in common areas
• CCTV outside property
• Hand sanitiser in guest accommodation and key areas
• Screens or physical barriers placed between staff and guests in appropriate areas
• Use of cleaning chemicals that are effective against coronavirus
• 24-hour security
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• All plates, cutlery, glasses and other tableware have been sanitised
• Guests can opt out of accommodation cleaning
• Staff follow all safety protocols as directed by local authorities
• Disinfection of high-touch surfaces
• Enhanced cleaning
• Safe

Services and conveniences

• ATM on-site
• Business centre
• Wake-up service
• Concierge service
• Currency exchange on-site
• Meeting/Banquet facilities
• Room service
• Tour desk
• Key card access
• 24-hour front desk
• Conference rooms
• Wedding services
• Ticket service
• Safety deposit box

Basics

• Wi-Fi available in all areas
• Internet
• Fire extinguisher
• Smoke alarms
• Heating
• Air-conditioned
• Free Wi-Fi
• Linens
• Towels
• Shampoo
• Body soap
• Conditioner

General

• Executive lounge access
• Interconnected room(s) available
• Pool view
• Storage available
• Sea view
• Slippers
• Sofa
• Telephone
• Tile/marble floor
• City view

Bathroom

• Hairdryer
• Bathrobe
• Private bathroom
• Shower
• Shower cap
• Toilet
• Toilet paper
• Toothbrush

Accessibility and suitability

• Multi-lingual staff
• No smoking
• Non-feather pillow
• Disabled access
• Lift
• Accessible by lift

Dining

• Restaurant
• Bar/Lounge
• Food can be delivered to guest accommodation
• Coffee shop
• Minibar
• Coffee machine

Laundry

• Ironing service
• Laundry facilities
• Laundry service
• Iron and ironing board
• Drying rack for clothing

Parking and transportation

• Free parking
• Private parking
• Airport shuttle
• Valet parking

Outdoor

• Private beach
• Garden
• Terrace/Patio
• Beach towels

Bedroom

• Socket near the bed
• Sofa bed
• Cleaning products
• Wardrobe or closet

Media and entertainment

• Flat-screen TV
• Cable or satellite TV
• Pay-per-view channels

Workspace

• Computer use available
• Laptop safe
• Desk

Things to do

• Gift shop
• Shops (on site)
• Eco tourism

Family friendly

• Babysitting or child care
• Cribs available

Fitness

• Fitness centre

Pool

• Outdoor pool