The room was clean
There was construction going on inside the hotel so it was Noisy as Hel! And ear plugs didn't help with noise. It was hard to think and work and take a nap. I would not stay there again. I was also charged 25 dollars extra for checking in early.
Under Construction - same price
The room was nice and the bed was comfortable
There was no mention of the hotel doing a serious remodel. This caused the entire entrance to become packed with people and the center of the building is one giant construction zone.
Loved the attitude of the staff. Loved the bright, open air court breakfast. Loved all of the real plants and marble and art deco!... Oh, and the bed slept very well!
Breakfast could have gone a later than 9:30. My Girlfriend is physically handicapped, and it was hard to get down there that early. Also, the bed was kind of high for her to get up on (room 515), and I think that some of your AHA door activators didn't work either.
Not like they used to be
Thanks for breakfast.
The place seems to be riding it's name sake. Attention to details and customer service is a thing of the past. The room was kinda dirty (obvious dust on unused furniture and mold in the shower), wall paper falling off the wall and ceiling, sheets warn through, WiFi not strong enough to reach the whole room, micro wave oven couldn't make pop corn, dirty plates left in the room and in the hall. Kitchen and wait staff were very pleasant and helpful but reception desk and housekeeping left lots to be desired.
Hilton Embassy MOA
This hotel has awesome homemade omelettes. Very nice suite rioms
Heat in room wasn't working & had to wait 4 hours (that never happened before) Pool area is so crazy busy that we never can use pool
I've stayed here many times, I've never been more
Breakfast is really good. it is super close to the light rail. I enjoy how the rooms each have a living area separate from the bedroom.
The service in the bar/restaurant was horrible. We sat for an hour before we were asked what we wanted for drinks by someone who wasn't even our waitress. It took another 30 minutes to get an order in for dinner. We never saw our waitress until it was time to pay our bill. Also, We called down to the front desk asking for a plate and when the gentleman brought it up he was very rude saying it wasn't his job to be bringing plates to rooms. I was overall very disappointed with the staff here. Also the Internet was horrible, I ended up having to use my hotspot because nothing would load.
Loved the enclosed green space and gardens The plantings were healthy well maintained and gave off a healthy energy that was soothing..great complimentary breakfast and shuttles to airport and mall
Needed a place close enough to the airport and the train station. Perfectly located near Terminal 2 and Mall of America next to Green Line. 5 min to Terminal 1 by car and 15 min to Union Depot for Amtrak. Arrived late but food still available to feed hungry teenagers!
Great Hotel. Breakfast was great!
The rooms are very nice n the breakfast selection is great. Close to our destination.
The entrance was difficult to get to. The shower curtain had mold on it.
The Embassy Suites Minneapolis Airport is conveniently located just 1.7 miles from Minneapolis St. Paul International Airport (MSP) and the Mall of America with complimentary shuttle service to both. Visit downtown Minneapolis and St. Paul by boarding the Hiawatha Light Rail, located directly across the street from the hotel. Enjoy your two-room suite with separate living and sleeping areas, two flatscreen TVs, a wet bar, refrigerator, and microwave. Start the day with a complimentary made-to-order breakfast. Each evening, relax during our Evening Reception with complimentary refreshments. Dine in Woolley's Steakhouse for lunch and dinner or visit the Corner Bar for casual dining. Relax in the indoor pool, Jacuzzi and steam room. Work out in the Fitness Room, featuring Precor equipment including treadmills, eclipitals, and free weights. Host successful meetings within 12,000 sq. ft. of event and banquet space offering board rooms, meeting rooms and two ballrooms. Our meeting facilities provide guests with the perfect location to host any event. Call 952-854-1000 for more information. Corporate offices near the hotel: Thomson Reuters, Best Buy, Bishop Henry Whipple Federal Building, Delta North Central Headquarters, US Bank – Richfield, Health Partners, Ceridian, Cisco Systems, Signature Flight, Wells Fargo, CHS, Toro. Corporate offices via Light Rail: All downtown Minneapolis and St. Paul companies including Target, Wells Fargo, US Bank, Ecolab, Xcel Energy, and Ameriprise. Attractions near the hotel: Mall of America, Nickelodeon Universe, American Girl Doll Store, SEA LIFE Minnesota Aquarium, Lego Imagination Center, Water Park of America, Historic Fort Snelling, Minnesota Zoo, National Wildlife Refuge. Attractions via Light Rail: Downtown Minneapolis, Downtown St. Paul, Target Center, Target Field, TCF Stadium, Xcel Energy Center, Minneapolis Convention Center, St. Paul River Center, Gutherie Theater, Ordway Theater, Orchestra Hall.
Based on 1,919 reviews
Bar and Beverages
Policies vary by room type and provider.