Barceló Bilbao Nervión

The room was a good size, very clean and modern. The bed was large and very comfortable with a good choice of pillows. The location was excellent, directly on the river midway between the Guggenheim Museum and the Casco Viejo.

There was too little storage space and not enough hooks for hanging damp towels or coats.

The style, the buffet breakfast, the art works in the lobby. The lovely staff!

Our room was smaller than expected and we didn’t know where the Guggenheim was in relation to the hotel. But as it turned out it was pretty close but the way taxis were routed due to one way streets we thought it was much further away. A map on arrival would have been invaluable

The situation

Very clean, friendly staff and great location. Parking is very convenient. Cannot day that a lot when driving in Europe.

The mattresses need to be changed as they sink in the middle and gave me a sore back after sleeping on them.

Warm shower, comfortable beds, pleasant temperature in room when we received kind and helpful service with air conditioning.

When we asked about airport bus transport, it would have been good to know that the airport bus required (more or less) exact change, and did not accept cards. (We almost missed the bus because we could only offer a 50Euro note; fortunately another passenger offered to pay our way.