The place is really run down and not clean no hot water in the showe
3 stars
Holiday Inn Resort The Lodge At Big Bear Lake
40650 Village Drive, Big Bear Lake, CA 92315, United States
Big Bear Lake, CA
See location+1 909 866 3121Photos of Holiday Inn Resort The Lodge At Big Bear Lake
Overview
Holiday Inn Resort The Lodge at Big Bear Lake offers 3.5-star accommodation, as well as a sauna, an outdoor heated pool and a ballroom. It provides a gym, as well as an express check-in and check-out feature, a beauty centre and a 24-hour business centre.
The hotel offers a BBQ area, luggage storage and a tour desk. Additionally, the multilingual staff are available to offer assistance.
Holiday Inn Resort The Lodge at Big Bear Lake has 147 rooms that are fitted with all the essentials to ensure an enjoyable stay. Hot drinks can be brewed with complimentary coffee and tea supplies. Also included are a spa bath, movies-on-demand and wireless internet access.
The hotel's restaurant is available for breakfast, lunch and dinner, offering guests a pleasant dining experience near their room.
Big Bear City Airport is a 15-minute drive from Holiday Inn Resort The Lodge at Big Bear Lake. Big Bear Lake is easily accessible by car.
Latest deals for Holiday Inn Resort The Lodge At Big Bear Lake
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Holiday Inn Resort The Lodge At Big Bear Lake
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24-hour front desk
Things to do
- Gift shop
- Hiking
- Beach access
- Bicycle hire
- Fishing
- Game room
- Canoeing
- Skiing
- Pool table
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Hypoallergenic
- No smoking
- Designated smoking area
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Window
- Family rooms
- Fireplace
- Ski storage
- Storage available
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Sauna
Media and entertainment
- Radio
- Flat-screen TV
- TV
Outdoor
- Terrace/Patio
- Balcony
- Garden
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Bedroom
- Alarm clock
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of Holiday Inn Resort The Lodge At Big Bear Lake
7.3
Good
1069 verified ratings
Wonderful
456
Very good
192
Good
134
Okay
65
Fair
80
Mediocre
41
Poor
101
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location near shops and restaurants, making it convenient for their stay. However, many expressed dissatisfaction with cleanliness, mentioning issues like worms in beds and dingy bathrooms. Service was also a concern, with reports of rude front desk staff and lack of responsiveness from management. Overall, while the location is a highlight, the hotel needs significant improvements in service and cleanliness.AI-generated from customer reviews
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Score by provider
7.1 out of 10
57 reviews
8.1 out of 10
3 reviews
All reviews
Great location can walk to old village in a few minutes. Friendly staff. Nice pool and spa. The hotel is a bit outdated. Thin walls and windows making it a bit noisy. Fireplace needs to be fixed.
Pros (+) The staff was very friendly. They gave us free breakfast due to the mix up on our booking. Everyone we passed by was amiable. The location was right next to the main strip of shops. You could walk if you have the energy and endurance of the cold. Lots of room in the fridge to bring home leftovers. There is also a kuerig. So bring your own pods. I'd recommend buying bottled water since their water ...
Cons (-) The back parking lot ramp to get into the building is really strange. It's unnecessarily maze like. The air conditioner is loud but you HAD to have it on otherwise it'd get too hot. Even when the room was at the target temperature it would still run. This isn't as big of a deal because everything is functional. But they cut corners severely when remodeling. The door frame molding is cut for a diff...
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Pros (+) Location, recent room remodel
Cons (-) N/A
Pros (+) The room was spacious and clean.
Cons (-) The desk at check in stated the A/C was not working but that if we opened the window we would be just fine. What he failed to mention is that not only was the A/C broken, but they had the heat blasting in the hallways and our tiny 4th floor window only opened about 1". when we got into the room around 9pm it was about 80 degrees and never cooled down. We were too tired to request a room change. In...
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Location
40650 Village Drive, Big Bear Lake, CA 92315
What's nearby
- Big Bear Ice Rink203 m
- Alpine Slide at Magic Mountain0.7 km
- Big Bear Solar Observatory2.4 km
- Snow Summit2.5 km
- Big Bear Lake2.6 km
- Bear Mountain Ski Resort5.1 km
- Moonridge Animal Park5.3 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Holiday Inn Resort The Lodge At Big Bear Lake
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Average nightly price per month
Average nightly price
FAQs when booking at Holiday Inn Resort The Lodge At Big Bear Lake
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Big Bear LakeGood to know
Value for money | 6.9 |
|---|---|
Distance to city centre | 0.4 km |
Nearest airport | San Bernardino Int |
Distance to airport | 33.6 km |