Good to know
|Distance to city centre||0.0 km|
|Nearest airport||Biarritz Parme|
|Distance to airport||3.3 km|
|"Good selection of restaurants"||(in 6 reviews)|
|"Location Friendly staff Great selection for breakfast."||(in 13 reviews)|
|"Good location across the beach."||(in 21 reviews)|
|"Very old rooms, needs painting."||(in 6 reviews)|
|"Shower over bath, no non slip mat provided."||(in 6 reviews)|
|"Air conditioning not working."||(in 17 reviews)|
Time of year
Show reviews that mention
|air conditioning||in 18 reviews|
|art deco||in 11 reviews|
|breakfast good||in 25 reviews|
|car parking||in 27 reviews|
|children screaming||in 3 reviews|
|comfortable bed||in 9 reviews|
|eggs at breakfast||in 9 reviews|
|excellent location||in 36 reviews|
|fitness pool||in 2 reviews|
|good choice||in 6 reviews|
|good choice of teas||in 2 reviews|
|good location||in 36 reviews|
|lovely hotel||in 30 reviews|
|old rooms||in 30 reviews|
|room shower bath||in 31 reviews|
|sea view||in 6 reviews|
|shut early||in 6 reviews|
|slip mat||in 6 reviews|
|staff very helpful||in 17 reviews|
|uncomfortable bed||in 8 reviews|
|vaccummed||in 1 review|
Location, design, breakfast
Location is excellent, right in the centre of Biarritz. Everything is within easy walking distance. Internet is good. Parking is convenient, spacious and almost next to the hotel. Breakfast, for a typical French hotel is acceptable, but below the normal Mercure standard.
The hotel is completely outdated. It gives a dirty feeling when one enters the room. It is old, the air conditioning might even be a a danger for ones health, such is the smell coming out. The room smells bad, only after two days with open window and air conditioning disconnecvt became the smell somwhat normal. The beds are relatively small, even if the room is spacious. Towles in the bathroom ... advice is not to use them. There is no real economic reason to spare money just by using towles that are completely out of any use, not even in a 1* hotel. The hotel is below Mercure standard, which normally is very comfortable and clean. This hotel, in an excellent location in Biarritz and with a nice building should just do a make-over, and it would be a jewel.
Excellent location, nice room
Very unfriendly gouvernante talking inappropriately to guests No bell boy no parking service
The location of the Hotel was perfect. At Biarritz centre, just at 5 minutes from the beach on foot. The staff were so kind, they spoke with us in English and Spanish whenever we needed it. In fact, they helped us with all the issues we had and gave us some orientation about Biarritz. Without any doubt, a good place to stay your holidays in Biarritz. And good quality/price.
Cleaning staff worked very well, but sometimes, we had lack of some stuff like toilet paper (at least till the next morning or the cleaning up but it only happened one time). Nevertheless, all was very good.
Location is perfect. Really close to La plage and all shops and restaurants. Still quiet area. Nice cafe and bar 1st floor. Friendly staff trying to do the best. Spesially the General Mangager following up perfect !
Typically french breakfast: almost just baguette and jam. Looks like old fashioned check in system, with both paper and PC. Slow annoying elevator doors when closing.. I used the fantasic designed stairs instead. Weak AC at our room.
Overlooking Grande Plage beach and offering breathtaking views of the ocean, the Mercure Biarritz Centre Plaza hotel is an exceptional historic establishment. Renovated in 2017, its architecture is listed and recognized by Monuments de France and its restored antique furniture will delight Art Deco lovers. With 69 modern and comfortable rooms (large TV, tea and coffee making facilities, WIFI), ocean views, cozy bar, private car park and meeting rooms, it has all the amenities of a 4-star hotel.
based on 1,684 reviews
Things to know
- Great view
- Great reception
Policies vary by room type and provider.
Reviews about Hôtel Mercure Biarritz Centre Plaza
Most popular landmarks
- Casino Barrière 100 m
- Grande Plage 206 m
- Musée Historique de Biarritz 317 m
- Gare du Midi 378 m
- Chapelle Impériale 386 m
- Musée Asiatica 0.6 km
|Biarritz Parme||3.3 km|
|San Sebastián||23.4 km|