Quentin Berlin

Horrible staff, terrible room, unclean. See photos of bedbug bites. Staff basically kicked us out without any assistance because they were full and didn't want us there after infecting us. Since leaving we know the bedbugs came from their room as we haven't had other bites. Staff and management should be ashamed. We had to fend for ourselves.

Room has BED BUGS and the staff did not care that we were bitten and needed an alternate room. SEE PHOTOS. They said we had to leave although we had two more nights PAID FOR. And they didn't even try to help us find other arrangements. (they claimed they didn't have another room available, but we suspect management didn't want us to bring bedbugs to another room). They are reprehensible people.

Positive is the central location and the parking behind the hotel, which you have to reserve. Get breakfast 100m away at "Zeit für Brot" -- awesome, organic stuff!

Dirty room, bed, blankets. Bathroom was ok but a glass door needs to be cleaned, too. The elevator is scary (old) and it would be a plus, if they would clean outside the rooms, hallways, stairs, windows, too.

There is lot of bedbug in my room. When I told the staff, she changed the room. but that room also had bedburg. Staff said she reported this situation to the company and there was nothing she could do for me. Unfortunately I had to come back to SouthKorea and go to the emergency room because the ticklish symptoms were too severe, and it was a terrible experience.