Macdonald Bath Spa Hotel

Location

Where do I start ....our shower only produced cold water , there was a terrible damp smell in the corridor outside our room which came into our room , we were moved to a different but very tired and tattyroom but the climate cooling system kept the room so hot , we were unable to open the window as it was jammed , reception told us it was an air cooling system not air con when we complained next morning after we had a very uncomfortable hot sleepless, airless night . In the afternoon when we returned nothing had been sorted , maintenance were called again the chap who came explained that it was just a heating system not air con so it would not cool the room down .He struggled to get the window open which he managed with a great deal of effort , we had a more comfortable night . I would not stay at that hotel again . We booked two rooms as went with some friends , they had a huge room more like a suite , surely the rooms should have been the same !

Very nice breakfast and very attentive staff. Couldn't fault it really.

Great place to escape to for a few nights. Good choice of breakfast. Very good location within walking distance to city centre. Spa facilities good- outdoor thermal pool! The staff porters were very friendly.

Our room was in an older part of the hotel, it was a bit of a rabbit warren to get in and out of. The room was a good size, very spacious, warm and clean, but could have done with a bit of a make over as the bed and bathroom were a bit dated.