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|"Great hotel and excellent attentive staff"||(in 330 reviews)|
|"Excellent facilities and friendly staff"||(in 273 reviews)|
|"Good location, clean, friendly staff."||(in 186 reviews)|
|"Be aware of the service charge!"||(in 74 reviews)|
|"Service at breakfast was terrible."||(in 64 reviews)|
|"The car park was poorly lit at night."||(in 36 reviews)|
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The building and setting
Completely understaffed. Awful service from start to finish. Had to wait for check in, room service, queue for breakfast, wait for breakfast, queue for check out. The stay was just really bad and considering we had paid £260 for ONE NIGHT we were expecting a much better experience. Very disappointed
the kindness shown to us after we complained by Byron Fiddler, Reception manager
the attitude of Charlotte the receptionist who was extremely rude to us on arrival and the weather! it was very cold in the room.
The location is great - outside but still 10 mins to the centre.
the spa, gym and pool is ver very good - although the treatments are pricey
Being charged 5 pounds for parking having spent 500 pounds for a 1 night stay
The bedroom, the spa and the restaurant.
I had been at this hotel before. This time I was given a bedroom in the Garden Floor. This floor looks dated and the bedrooms are not as nice as the ones in other floors so I requested to be moved to another bedroom, which the hotel kindly granted me.
A stay at Macdonald Bath Spa places you in the heart of Bath, within a 15-minute walk of Bath Abbey and Theatre Royal Bath. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
based on 3,876 reviews
Value for money
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Most popular landmarks
- Holburne Museum 0.4 km
- Pulteney Bridge 1 km
- Victoria Art Gallery 1 km
- Bath Abbey 1.1 km
- Museum of Bath Architecture 1.1 km
- Sally Lunn's 1.1 km