Hotel Casa Boston

Everything

Good location for carnival in a safe and quiet part of the city. Comfortable beds and good air conditioning, very clean rooms. Some of the staff were friendly.

The breakfast was pretty poor quality and the rooms don't really have windows. However this would have been fine were it not for the fact that we had a very bad experience with booking and reservation with this hotel, who insisted that we paid 50% of the bill before we even arrived to secure the booking but didn't give us any other option but a bank transfer, which for international guests is very difficult and expensive. We ended up paying over £50 extra in bank charges and conversion rates (on top of the already inflated room rates due to carnival) which could have been avoided if the hotel had another payment option. On top of this we ended up spending hours on the phone trying to sort it out with our bank and the staff there who showed very little understanding of our situation and even once we had made the transfer continued to be inflexible with timings even though there was nothing more we could do about it at that stage which was incredibly stressful and frustrating. It was very bad start to our stay there and in the end we felt that if we had had any other options we would not have wanted to stay in this hotel because of this experience before we even arrived. I would not recommend it for international travellers during carnival as you will end up paying much more than you bargained for - something which the hotel is totally inflexible about. And quite frankly it's not worth the extra money and stress.