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|"Beautiful gardens and helpful staff."||(in 40 reviews)|
|"Great room, very comfortable"||(in 144 reviews)|
|"Great hotel, staff friendly and helpful."||(in 112 reviews)|
|"Shower head was too low."||(in 62 reviews)|
|"There were no electric blankets."||(in 5 reviews)|
|"The room smelled like urine."||(in 64 reviews)|
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There were mug rings on the marble topped tables. While it looked clean.... it clearly wasn’t (despite the “Covid conscious “ cleaning.
No Foxtel. No movie channel. Just boring free to air tv No way to mirror screen smart devices I declared using gift vouchers to pay for stay and was charged anyway. While this was refunded, it was a trauma I could do without as that $ was for continued travel.
No eggs on menu for breakfast- I have never seen that, very weird! Also tried to put me in town house that was completely run down (very poor) Complained, put in clean hotel room.
Good size 2 Br Apartment. A sprawling facility, stunning to walk around. Close location to Sovereign Hill
Wifi password supplied did not work. Bathroom mirror had toothpaste marks, clearly not cleaned prior to our arrival which during the Covid climate was disappointing.
The space is amazing..more than enough.we loved it. Staff very helpful and friendly .Loved the kitchen and bathroom items..was like home away from home. Was unable to explore the grounds..lake and garden..because it was very cold.
The divan bed was creaky and moved on tyres which could not be hinged. Apartment 28,the shower control is broken and is just sitting in place,needs replacing. The floor was very cold. Warm carpets would be good. The whole place could do with a facelift
Tasty, good service
Located within the Goldfields region of Victoria, opposite award winning tourist attraction Sovereign Hill, Mercure Ballarat is a comfortable 75minute drive from the Melbourne Central Business District, an one hour from Tullamarine Airport and near the ce ntral rail link. With warm hospitality, beautiful landscaped gardens and a Day Spa, the hotel offers a relaxing and memorable experience. Perfect for business and leisure visitors.
based on 872 reviews
Value for money
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Reviews about Mercure Ballarat - Hotel & Convention Centre
Most popular landmarks
- Sovereign Hill 366 m
- Gold Museum 0.5 km
- Lake Esmond 0.6 km
- Museum of Australian Democracy at Eureka 2 km
- Eureka Centre 2 km
- Ballarat Fine Art Gallery 2.2 km