Great value for the money
We don’t spend much time at the hotel, so it was great for the value
Outside looks uninviting, but inside the rooms are really nice.
Not bad, especially for the price
I only stayed for one night, so I can't really speak to the customer service or housekeeping between nights, but my stay was pleasant for the price. The room was clean, almost seemed like it was remodeled somewhat recently. The mattress was okay, pillows were great, good shower/water pressure. For the price compared to other hotels in the area, this was a great value.
I heard some mice scurrying around in the ceiling in late night and morning while I was getting ready. It didn't really bother me, but just a heads up if you hear some strange noises.
The manager was extremely rude. It seems as though if there any change of plans or we asked for something, it was always a problem for him, literally. Jis response to everything was "then we are going to have a problem". He had no customer service skills at all.
Really good location to the Texas football game (about a 20 minute walk). Clean, comfortable room and a good value for the price.
You only get one set of towels a day and you need to take your used towels down to the front desk for new ones each time... so when it's hot & humid and you want to take two/three showers a day it's a little annoying unless you just use your wet towel to dry off again.
Fine for the value
Great location for access to both downtown/Capitol and nice eastside neighborhoods (and Franklin BBQ!), very clean and felt freshly renovated.
The wifi basically didn't work and the staff could not care less about you. Also, the walls were REALLY thin and there seemed to be a bunch of parties and/or loud arguments on Friday night
It had easy access to the highway but our room near the back was very quiet. It was within walking distance of 6th street.
The floors must be cleaned with oil rags. Our feet turned black. We were told the breakfast was until 10:00, but found out on Mnday that during the week it is only until 9:00.
The room was great. It was renovated and comfortable. It had a nice microwave, coffee pot, and fridge.
Room service didn't clean our room one day. We called the front desk. He assured us they would be right up. They never came. We called back and he told us they left for the day. At the very least all we asked the front desk for was new towels. They brought us two bath mats. Very unacceptable. We went back to the front desk for the third time and got two more ratty looking towels. Customer service that day was very poor. Another night, some other guests were so rowdy that the police were called. I realize that was out of the hotels control.
Rooms were well cleaned.
No respect for the 'do not disturb' signs, both mornings.
Great location. Great room and very clean. Very good value
Staff was very rude on multiple occasions for no reason. We were not complaining about anything, but to perform basic tasks like check in or check out we were met with unfriendly people. We had to go back multiple times to get our keys to work to get into our room
The room was inexpensive.
Did not sleep well, other guests were loud outside the room at 3:00am, not as close to down town as I expected.
I was very upset that no one told me that the motel was under construction. I made my reservations on the phone, and they had every chance to tell me, but didn't. And then they lied and said, "No, we tell everyone". Wrong. I do not like being deceived. And they wouldn't bend an inch on my rate. There was absolutely NO way I would have booked this stay at a hotel that was under construction had I known.
The Super 8 Austin Downtown/Capitol Area is located on I-35 overlooking downtown and facing the Frank Erwin Center which hosts most of Austin's major concerts, state and college basketball and city-wide events. Within walking distance or short cab ride is the famed Sixth Street Warehouse and Music District, downtown's burgeoning business district, the Austin Convention Center and the University of Texas which includes Darrell K Royal Memorial Stadium and the UT UFCU DISCH-Falk Baseball Stadium and Bob Bullock Museum. Brackenridge Hospital, Texas Premier Trauma and Teaching Facility is a few blocks away. Lady Bird Lake runs through the heart of the city and Barton Springs Pools is just 3 miles. Take the Duck driving tour at the information center on Sixth Street and Brazos which takes to the water in a converted vintage army transport or choose the fun and fast two wheeled Sequa Rolling Tour of downtown. Austin Bergstrom International Airport is 20 minutes away via taxi or super shuttle. All rooms have microfridges, hairdryers, iron and ironing boards, coffee makers and free high speed Internet access. There is an outdoor pool. We also offer free parking, free local calls, guest laundry and 24 hour front desk. We serve a complimentary SuperStart breakfast bonanza. There is also a small business center in the lobby area for your convenience. There will be a 150USD cleaning fee penalty if found smoking in the rooms. ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.
Based on 1,281 reviews
Value for money
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