Renaissance Austin Hotel

Reviews

Pros

"The hotel was beautiful ." (in 48 reviews)

"The beds were very comfortable." (in 8 reviews)

"Amazing stay, great staff, very beautiful!" (in 54 reviews)

Cons

"Car park fee, no parking spots, no complimentary breakfast/coffee, no free wifi" (in 3 reviews)

Show reviews that mention

+

lobby

indoor pool

indoor and outdoor

free wifi

beautiful hotel

staff was very friendly

shopping and restaurants

great location

parking is not free

walking distance

free breakfast

room was clean

bed was comfortable

excellent service

Excellent

Oct 2018

9.4

Good over all but expected it to be a bit better considering the cost.

The food at the Knotty Deck was delicious.

The service at the Knotty Deck was not good during our stay. Our server kept forgetting our stuff and we waited way too long on everything. Also during the weekend we tried to order room service and both items we picked to eat were out of stock and it was the middle of the afternoon.
Excellent

Oct 2017

10.0

Great staff

Decor
Excellent

Sep 2017

10.0

Excellent stay

Felt well taken care of. Conceirge lounge was amazing and ao was the hotel facilities and indoor pool
Excellent

Dec 2016

10.0

Fantastic property
Excellent

Jul 2016

9.7

Room AC didn't cool like it should. Set it on 63 at night and it was still warm in the room
Excellent

Dec 2015

9.4

2nd rate luxury?

Wonderful hotel. Definitely a luxury stay.

Is it my imagination, or does it seem hotels give "discount bookers" their 2nd rate rooms? It's hard to imagine this hotel having a bad room, but a few small things were bothersome. And always farthest from doors, elevators, etc.
Okay

Feb 2015

5.7

Have never showed up to a hotel where my room had

The food was good, glass elevator was quaint and location convenient.

Sleeping on a cot. Being lied to about keys to concierge lounge. Dirty pool and spa. Building was old.
Excellent

Oct 2014

10.0

Renaissance Hotel Austin

Friendly, courteous staff. Not too far from UT Austin. Clean, comfortable rooms. Good location.
Excellent

Sep 2014

10.0

great LOCATION, BEAUTIFUL ROOMS

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