Bathroom floor was sticky. Also had to call maintenance to fix air conditioner. Phone did not work. Front desk staff was very friendly - however, overall did not provide the value expected for almost $200/night.
Good Place to Stay - Found Good Deal Online ($) -
The beds and pillows were comfortable and the room/bathroom clean. The pillows were really great! They had some substance/thickness to them, which I enjoyed. Rather than the overly fluffed down pillows that your head sinks right into and provides no neck support at all. I really liked and enjoyed this hotel's pillows! I was really happy to see all of the recycling bins around the entire place! It was good to see "being green" was being promoted although I'm not sure if the recycling bins were being used properly by guests as there was not any sort of signage regulating what is recyclable and what is not.
The ice machine on our floor didn't work, so that was a minor inconvenience. I told the Front Desk Clerk that it was out of order but I'm not sure if anything was done about it. It very well could have been addressed but I didn't check the ice machine before we left. Also, the wifi was extremely slow but that also was only a minor inconvenience as we were outside of the hotel for the majority of our stay. The breakfasts were ok, they did the job but were amazing. The "eggs" (instant powdered eggs) did not taste good at all, but everything else was good/ok for being included as a part of the stay.
Enjoyed my stay!
The AC in the room worked very well. Staff was very courteous and friendly. Love that they had coffee in the lobby 24/7. Pool was great!
The price was right
Great deal for a very comfortable hotel. Located near some good restaurants and close to major freeways. Good coffee and breakfast included. Easy parking.
Not as upscale as the Hampton Inn downtown. But also not.as expensive. Nothing else to complain about.
The Hampton Inn Austin NW/Arboretum hotel in Texas is located in northwest Austin off Mopac (Loop 1) and Braker Lane. The Hampton Inn Austin NW hotel is 1.5 miles from the Arboretum Mall with over 50 shops/restaurants, 5 miles from Northcross Mall, 9 miles from the University of Texas, and 10 miles from the Governor's Mansion. Within 1.5 miles of the Hampton Inn hotel you can dine at Outback Steakhouse, Brick Oven Italian Pizza, Souper Salad, or PF Chang. The Hampton Inn Austin NW/Arboretum hotel in Texas features rooms with king size or two double beds with coffeemaker, iron and ironing board, exercise gym, outdoor pool, social hour (Monday through Thursday), and 2-line phones with voicemail. Other amenities at the Hampton Inn Austin NW/Arboretum hotel in Texas include complimentary breakfast bar, local calls, and 25'' TV (47 channels with VCR). The hotel also offers laundry/valet services for a nominal fee along with high-speed internet access. We love having you here at the Hampton Inn Austin NW/Arboretum hotel in Texas.
Based on 603 reviews
Value for money
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