Good to know
|Distance to city centre||0.1 km|
|Nearest airport||Auckland Intl|
|Distance to airport||17.9 km|
|"Super friendly staff, very welcoming."||(in 300 reviews)|
|"Excellent location and helpful staff."||(in 306 reviews)|
|"Lovely room and great restaurant."||(in 239 reviews)|
|"Bad isolated against street noise."||(in 15 reviews)|
|"Very noisy at night."||(in 19 reviews)|
|"Room service food was poor"||(in 12 reviews)|
Time of year
Show reviews that mention
|bit pricey||in 53 reviews|
|comfy bed||in 39 reviews|
|cruise terminal||in 19 reviews|
|double glazing||in 8 reviews|
|great location||in 412 reviews|
|great view||in 105 reviews|
|heart of the city||in 7 reviews|
|noisy at night||in 82 reviews|
|ocean view||in 86 reviews|
|queen street||in 7 reviews|
|room service||in 35 reviews|
|sky bus||in 29 reviews|
|small room||in 415 reviews|
|staff were very friendly||in 381 reviews|
|street noise||in 68 reviews|
|valet parking||in 62 reviews|
|walking distance||in 21 reviews|
Friendly happy Efficient and professional staff member Location perfect for our needs. Welcoming
Could have a water filter in the entrance Foyer or on each floor. Could be encouraging of recycling rubbish and support eco friendly behaviour- eg less washing of towels.
The service was great
It is very close to centre street.
A very nice, clean, modern Hotel. Great location, conveniently located, easy to walk to shops and restaurants. We had drink at the bar which has a lovely view. Comfortable bed.
We had a little difficulty identifying where to park our car for the hotel parking. We couldn’t see where at the front of the hotel to park our car, then drove around the back and one of the staff told us it was around at the front. It wasn’t a big problem, just confusing, this could be easier.
Great bar on 13th floor. Really good views from there. Nice clean rooms and easy check in and valet parking.
very noisy couldn't sleep. I had ear plugs in but I couldn't sleep. This won't be a problem for every traveller but it really undermined my enjoyment of my stay.
Located in the heart of the Auckland waterfront district and surrounded by designer boutiques and award winning restaurants of Britomart, Grand Mercure Auckland embraces all of these elements to tell the story of our uniquely diverse city. Our stories can be experienced from in room amenities through to iconic pacific art and dining menus. With 207 guest rooms, a dedicated conference floor and lifestyle spaces, Grand Mercure welcomes every traveller to explore the intimate ethnic mosaic of Auckland.
based on 7,065 reviews
Things to know
- Friendly service
- Great reception
- Professional service
Policies vary by room type and provider.
Most popular landmarks
- Queen Street Shopping District 338 m
- New Zealand Maritime Museum 0.5 km
- Sky Tower 0.6 km
- Albert Park 0.7 km
- Viaduct Harbour 0.7 km
- Aotea Square 0.9 km
|Auckland Intl||17.9 km|
|Great Barrier Island||91.8 km|