The overall stay was absolutely great
Charged for every little thing.
Sudden stop with sick family
Westin staff took us in early and immediately when we were passing through. Matt and Michael especially were excellent helping out the family.
Not having microwave in the room
Amazing every time!
Friendly service and great bar and amenities. I love the in room dining too!
Excellent hotel, but still not a good night's slee
As is almost always the case for a Westin, the hotel was clean and well-appointed. We had a corner jr. suite with a wonderful view of a small lake and a beautiful picture window. The only reason for the lower rating is that the mattress was one of the most uncomfortable on which I have ever slept. One of the things I love about hotel mattresses and bedding is that you seem to always feel like you are sleeping on a cloud because the bedding is so plush. The sheets at this hotel were scratchy and the mattress was much to firm. I tossed and turned all night and woke up with a sore arm and neck. Also, there was a rumbling sound all night that sounded like planes flying overhead (which is odd because we were nowhere near an airport), but it went on literally all night. I have not had this issue at a Westin before. Perhaps it was just our room as the hotel itself was wonderful.
Beautiful entryway but rooms look dated
I liked the beautiful entryway downstairs and the view of the water
Smelled like weed as soon as I arrived onto the property. Also, the rooms look very dated and could use an upgrade
Liked the healthy meal choices in room although limited they were tasty
Room service extremely slow
The bar/restaurant was great! The staff was awesome!!!
Some of the furniture needs updating and the concourse pool/pond need to be cleaned badly!
I was in town for a weekend events during booked it late. Most hotels in the area were charging upwards of $200 a night. friendly and courteous staff, great amenities, great value for the location. I paid about half from comparable hotels and was still close to downtown.
Television remote volume was stuck so whenever I'd turn it in, the volume would continually increase. Additionally, I tried calling the front desk about it and the in-room phone wouldn't work. It was a minor inconvenience. I didn't spend much time in the room during the weekend and didn't watch TV.
Great staff, other than the TV everything was pretty modern and updated, very comfortable beds.
TV model was rather dated, volume very limited, channel/menu guide not great. Chip crumbs from previous guest around bed area upon arrival, shower left something to be desired, also had some loose hairs around the toilet upon arrival.
Not what it's hyped up to be
The beds are always comfy!
There aren't any microwaves in a nice hotel as this! When I contacted staff to bring one up it took 35 minutes before I called and just cancelled the request because I was trying to hurry and eat before my meeting. I just ate my food cold. Also the second layer of sheets had old stains on them as if it was strategically placed in that order to hide them. I thought that was pretty disgusting and cheap! If you can't get them out, THROW THEM AWAY! At between 0830-0900 the cleaning lady comes banging on the door asking if I was getting ready to check out (check out is at noon). I was just getting out of the shower and half dressed.
Rooms was spacious and floors were clean. The staff we met were helpful and courteous.
The bedroom pillows and linens smells were not clean smells. The carpets in the hallways were old and worn. The decor is aging and in need of updating. Would say the hotel was more like a 3 star hotel rather than a 4 star.
Situated on a private lake, The Westin Atlanta Perimeter North is a tranquil retreat from the city for business and leisure travelers. Less than 2 miles from Perimeter Mall, the hotel is within 15 miles of downtown, the Georgia Aquarium, and the Atlantic Station retail and entertainment district. Surrounded by Fortune 500 companies, we are also adjacent to the Concourse Athletic Club within the Concourse Corporate Center. Refresh in our outdoor saltwater pool and maintain your exercise regimen in the WestinWORKOUT® Fitness Studio. Savor bar & kitchen, the hotel’s farm-to-table restaurant, offers sophisticated flavors inspired by the charm of the South. Host an event in our 20,000 square feet of newly renovated, flexible meeting and banquet facilities, including the 8,000-square-foot Grand Ballroom, two junior ballrooms, and permanently set boardrooms. All venues are equipped with state-of-the-art technology and High Speed Internet Access. Enjoy a beautiful lake view from one of our 372 spacious guest rooms and suites. Each room features our signature Heavenly® Bed for a wonderful night’s sleep, as well as the Heavenly® Bath for ultimate relaxation. Upgrade to enjoy exclusive access to our Westin Executive Club Lounge.
Based on 2,047 reviews
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