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|Distance to city centre||4.0 km|
|Nearest airport||Perugia Sant Egidio|
|Distance to airport||6.8 km|
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We were relocated to nearby small apartments, with kitchens inside. Breakfast was very good! There was good air conditioning in all the rooms. It was very easy to park, and it was free. Good restaurants all around. No stairs!
I liked the location
Little out dated
Everything was beyond my expectations.
If traveling by car it is a good location. Personnel (excluding the Director) are very nice.
We booked for 2 nights on New Year's eve. As soon as we arrived on the 31.12 there was the director at the reception who could not find our reservation. It was New Year's so we got a bit worried but finally after searching a few papers he could find it. He gave us a different room from the one we reserved as another customer complained about his room so he made a room swap with ours. I asked about the reasons and he said it was nothing, that there were no other rooms and that I had to take that room. Moreover the new room he gave us was smaller than the one we booked (and booking is quite precise on this!), Overall he was rude, no customer oriented and careless. The situation was fishy. The first night we found out what the problem was: the neighbor had a young kind that started to cry from 6am in the morning on New Year's Day and the walls are super thin. We patiently waited for at least one hour but then the noise started to be unbearable, we open the door and there was a baby (about 1 year old) in the corridor, alone and desperate calling for 'Mamma'. I took the baby and went to the reception, they knew who his parents were and I was so close to call the police but finally the kind lady at the reception took care of it. I explained to the lady and she promised to change our room and make it up to us. The room we got on our second night was finally nice and silent, all thanks to the very kind lady at the reception. Also all the other personnel was super nice. For how much I liked the rest of the personnel (this is why my score is not 0) this place is a no-go for me all because of its terrible Director who gave us a terrible room, making our New Year's night a nightmare. He knew the problem but he did not take any preventive action and he did not warn us. On the contrary he lied to us with an attitude that was extremely rude and careless of his customers. A shame for Assisi, the city of peace.
With a stay at Hotel Frate Sole, you'll be centrally located in Assisi, within a 10-minute drive of Roman Temple of Minerva and Basilica of Santa Chiara. Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
based on 278 reviews
Things to know
- Friendly atmosphere
- Clean rooms
- Comfortable beds
- Friendly service
Policies vary by room type and provider.
Reviews about Hotel Frate Sole
Most popular landmarks
- Basilica of Santa Chiara 3.2 km
- Papal Basilica of St. Francis of Assisi 3.3 km
- Oratorio dei Pellegrini 3.4 km
- San Damiano 3.6 km
- Museo e Foro Romano 3.6 km
- Piazza del Comune 3.7 km
|Perugia Sant Egidio||6.8 km|
|Ancona Falconara||89.1 km|
|Bastia umbra||2.9 km|