Arosa hotels

Pros: Location is good. Breakfasts are tasty and good spread. Great spa.

Cons: Always felt they were doing you a favour to help. There were one or two staff that seemed sincere but some really seemed like they were going through the motions. We requested some almond/ oat milk for the room, were told they don’t do room service. 40 min later we were down at the front reception and counted 7 staff causally milling around trying to look busy. We were told on day one, if the mini bar needed topping up - no problem just ask! Well obviously a 2 min trip up to the room to deliver some milk for a tea while we were getting ready for going out, was too much. Rooms were relatively clean but again, sugar and toilet paper were very scarce? Practically had to use last sheet of paper before a new roll was left? This could be the same reason we were told that only 2 rashes of bacon were served with your egg/omelet - we don’t want you to waste it? If I ask for 3 rashes that’s what I plan to eat - I am almost 50 years old - I think I know by now! Finally, rooms were unbelievably hot. We slept with the door open to the terrace every night. Tried everything to turn it down? Not sure?

Pros: It was absolutely joyful, comfortable stay at this hotel. Truly speaking, nothing disappointed us. We will surely come back to this hotel for another short holiday. Thank you for your kindness and great service.

Pros: nice design and warm athmosphere in the hotel, very friendly staff, nice food in the restaurant. room was very spaciouse and nicely decorated. spa area is clean and nice as well with different options to relax or being active in the gym area. we really liked that in arosa it seems you get the travel card for the gondolas, bus etc. included as of one night stay this was a very positive surprise to learn that this is included in the price. overall a great stay!

Cons: maybe selection for breakfast could have a little more variation. our balcony was directly attached next to the staircase so people using the stairs have a full view into the balcony hence we would have enjoyed some more privacy to really feel comfortable to use the balcony. Also one minor thing was that there was a welcome note in the room that was adressing myself as Ms und my Partner as Mr. given that my Partner is female as well this was quite iritating especially because then also the bathrobe for the spa was one male size and one female size etc. it was not a big deal but if the hotel wants to improve on their inclusiveness of LGBTQI guests they might want to be more considerate on how to adress their guests.

Pros: The hotel is located at the heart of Arosa, with an extremely convenient access to the ski lift - you can even come back to the hotel directly from the slopes. The hotel itself is gorgeous with a beautiful spa and swimming pool. The staff is very friendly and the breakfast is delicious.

Cons: Nothing.

Pros: Their mantra was ‘arrive as guests, leave as friends’ and they certainly treat you like that. Wonderful experience!!

Cons: No hair conditioner in the room, but nothing else to dislike

Pros: Our stay at BelArosa was a total hit! The hotel was a perfect Alp-Chic design hotel. Extremely well refurnished. Every day we found new details in the hotel; beautiful organic lines, tasty lamps, indirect light, comfortable chairs, sofas, fire-places, art, mixture of materials - just so rustic, elegant and beautiful! The relax/spa area had the same level of perfection - 5 different saunas, each one in its own incomparable design. A very good gym! The staff, at all levels were amazing! Ready to give you the best out of your stay, a unique personal atmosphere - you could feel the great companionship in between the staff. We like that! Last night they served us a delicate fondue in a cosy chambre separet, delicate! The hotel offers mainly breakfast - same level, perfect! If I was younger - I would like to work in a hotel like this...to have the joy of all the " smiling guests"!

Cons: Nothing!

Pros: Everything! Well run, staff couldn't do enough for us, facilities excellent. It was a totally relaxing stay.

Pros: We liked everything, very relaxing experience in many ways. Staff was extremely helpful and professional.

Pros: Everything!

Cons: Nothing!

Pros: This is a family run hotel and we felt very warmly welcomed every time we returned from our days out. The staff were always willing to help and advise and that made our stay that much nicer.

Pros: Love the ambiance , the kind staff and the quality of the decoration .

Cons: Nothing

Pros: Very helpful and kind staff. Excellent breakfast.

Pros: Very pleased with this hotel. Perfect for couples. Very clean and cosy with a Beautiful view of the mountains.

Pros: I really love the welcoming hospitality of the owners and treating me as their personal guest. I love how they interract with the guests.

Cons: I like everything here that's why I came back. Would be nice to have a pool or a whirpool on site, however, knowing the limitations, it is understandable not having it on site.

Pros: Hotel staff

Cons: Double bed was split 2 single beds, SPA could do with a Steam room and a cold water splash bucket. Otherwise great!

Pros: A very good breakfast and a great evening meal.

Pros: Staff were very friendly and accommodating. Location is ideal.

Pros: Hotel Cristallo is a lovely little boutique hotel. The rooms were large and really nicely presented. The view of the mountains from the room was just beautiful. Staff really nice and friendly. The standard of the food in the restaurant was fabulous if a bit pricey. Would stop here again.

Cons: Nothing wrong at all.