Hotel Indigo Antwerp - City Centre

The property is located next to the central station and you have a full access to decent food places. The room is very decent and clean with modern decoration and facilities. Checking and checkout was very fast and straight forward.

The staff behavior was less than the expectation. Guests in every sense should benefit the same, in particular they hand over small new year gift only to some guests, and for the hotel in this level this should not be acceptable. Breakfast was quite fine but I see a place for improvement in variety of foods, and the restaurant was rather small where people struggling to find a place to sit.

The hotel's location is perfect! The staff were all very nice and we got a quiet room on the first floor. The bed was comfortable, the room was relatively spacious and we didn't miss any detail in the room. We loved the atmosphere and decoration in the whole hotel. Definitely, great value for money!

There was a very strong tobacco smell in the bathroom. We were exhausted from travelling and we already unpacked when we noticed it so we decided to stay in that room. But we couldn't even get rid of it after keeping the window open for hours. There also seemed to be some sort of sewage problem and even if you didn't use the WC it looked like the water in it was dirty all the time. It didn't bother us much though and I would still recommend the hotel.