OK, but no more
Heating only worked when we were actually in the room, meaning it went cold while we were out and had to warm up again.
I've never filed a noise complaint (or any complaint really) in my life until my stay there. We had a pre-teenage girl birthday party in both rooms across the hall from us. From about 8PM - midnight it was constant yelling/laughing/etc. We have an 18 month old that was trying to sleep, and were very worried they would wake him up. We asked the parent personally to have them quiet down, which didn't work, so we complained to the front desk twice, which also didn't seem to help. I'm not sure if the front desk did anything to try and help or not, but either way, our experience was not positive at this hotel, even if it may not have been primarily the hotel's fault.
Over-charged, staff blamed third-party and me!
The room had some nice decor. I appreciated the "green" touches.
Where do I begin? I wanted to relax in a bath, but the water would only fill 1/3 of the way. Oh, how relaxing lying in three inches of water! The big issue: I was over-charged an additional $150. When I called to figure out what was going on, I was told it was the booking site's fault. Repeatedly. I offered to send my reservation confirmation. Then, and only then, was I told they'd find a way to refund my money. And, was again told it wasn't their fault. The money will take 3-4 days to be refunded. With no response to a follow-up email asking why they had charged my account a second time, I called the hotel, was accidentally hung up on and then called back. The same manager from before told me repeatedly how busy she'd been all day. I felt like I was a nuisance. She was kind enough to say she'd look into the root of the problem. And kind enough to suggest I always double-check my room rates when checking in. Even if it's confirmed. First, that's not my job. Second, their mistake is not mine or any other guest's fault. They like to blame anyone else. Even you. Even if they say it sweetly, it's still not right. Traveler beware. Double check your room rate and your bank account if you stay here.
We were visiting our son for parents weekend. He's in college in Ann Arbor. The hotel was very nice and so was the staff
The price was ridiculous for a Hampton inn, over $300 per night. Fine for a high end luxury hotel, not a Hampton inn
Welcome to Hampton Inn Ann Arbor-South hotel in Michigan located conveniently off of I-94, on State St. exit, #177, approximately 20 miles west of Detroit Metropolitan Airport. The Hampton Inn Ann Arbor-South hotel is 2 miles from the University of Michigan, Wolverines Football Stadium (Big House) and 5 miles to downtown Ann Arbor, Michigan where you will find fine dining, live music and comedy venues, cultural activities and colorful shops, bookstores and sidewalk cafes. The Hampton Inn Ann Arbor-South hotel is walking distance to an array of shopping centers and popular restaurants. The Hampton Inn Ann Arbor-South hotel features 149 well-equipped rooms with a variety of amenities in a prime location. In Michigan, our complimentary hotel amenities include local calls, HBO, USA Today, high-speed internet access, all day coffee and tea service in the lobby, front desk messaging and fax services. The Hampton Inn Ann Arbor-South hotel provides parking, exercise gym, hot tub, and an indoor pool, coffeemaker, iron and ironing board in every room, and on request we offer cribs and safety deposit boxes. The Hampton Inn Ann Arbor-South hotel in Michigan offers our complimentary deluxe breakfast bar featuring hot items like sausage, eggs and fluffy buttermilk biscuits. At the Hampton Inn Ann Arbor-South hotel, tantalize your taste buds with our occasional selection of sausage gravy and French Toast. Also available are a variety of cereals, breakfast breads, yogurts, fruits, and beverages. The Hampton Inn Ann Arbor-South hotel offers laundry/valet services, washing machines/dryers, refrigerators, in-room movies, meeting/banquet facilities (up to 25 people conference style and 40 theater style) and audiovisual equipment available for a nominal fee. The Hampton Inn Ann Arbor-South hotel in Michigan with courteous service and special touches makes every stay pleasurable. Complimentary wireless internet access in all guest rooms, meeting rooms, and common areas, delightful pillow-top beds for a restful sleep, you will enjoy your stay at the Hampton Inn Ann Arbor-South hotel in Michigan. We love having you here at the Hampton Inn Ann Arbor-South hotel in Michigan.
Based on 500 reviews
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