Embassy Suites by Hilton Atlanta Alpharetta

The staff was very nice.

The food was terriblel..cold and precooked, the carpets in the room were filthy. Myself or my children did not walk in the room without shoes on.

Nothing.

Upon exiting the elevator there was a plunger in plastic bag left outside a room and a large pile of dirty linens next to our door. In our 1st room: The room was a sauna due to the heat being set on high when it was 85 degrees outside. Bed appeared to have been slept in. I went to the front to request another room. One of the front desk personnel felt it necessary to check first room but did not apologize for condition. She made excuses for housekeeping staff. 2nd room: The cap of the Embassy Suite courtesy pen left in room was chewed to shreds. I did not notice it until I scratched myself by accident. May not sound like a big deal until you think about the amount of germs that may have been present on that cap. The pillows were hard and too thick to use. There was a puddle of urine behind the commode.. Overall the experience less than desirable and will not return. This is why we usually choose Marriott.