Ramada Plaza by Wyndham Albany

I liked the lady that served breakfast, the maintenance guy, and the older black and indo-Asian men that helped with our luggage. Beds comfy.

Facility extremely run down, holes in walls, ceilings, peeling paint everywhere, water stained ceilings. Room wasn't cleaned for 2 days and told this is "sometimes our policy"..... No internet "try standing by the elevator". I thought I was on some crazy candid camera show.

The worst hotel experience

The workers

The room had a lot of damage.

The staff that checked us in was good mannered but the second staff was very ruse. She was checking a couple in as we were checking in. I asked him could I pay cash before he could answer the staff began yelling at him saying no she cant

Apparently there was a problem with the sink, both mornings I had to clean it before I could use it. I thought housekeeping maybe wasn’t up to par until I walked in and there was water backed up eventually draining black whiskers in the bowl. I’m a blonde woman, I know they didn’t belong to me. Don’t get me started in the toilet, standing flushing 3-4 Times was not on my list of things to do. Do I need to mention the constant dripping of the tub faucet as well? Yesterday at breakfast I just missed another guest having a confrontation with the woman working in the breakfast area. Other guests explained what had happened. When another guest confronted a man I assume to be the manager after this incident he just blew her off stating she didn’t see what she saw. The worker was fired and then rehired when guests stood up for her. The guest causing the conflict had slapped the worker a couple of times was what I was told. I was also surprised the people at the front desk weren’t in any sort of uniform representing Ramada, just jeans and t-shirts; wasn’t really sure they actually were working there at first. I will NOT be booking here again nor would I recommend this hotel n