Value for money
Distance to city centre
|Acapulco Alvarez Intl|
Distance to airport
|"It was very spacious with great views."||(in 8 reviews)|
|"Room service was delicious and reasonable."||(in 7 reviews)|
|"Breakfast by the sea !"||(in 8 reviews)|
|"Bathroom was dated and falling apart."||(in 4 reviews)|
|"One of our family members had jewelry stolen."||(in 3 reviews)|
|"It was reported to hotel and police."||(in 11 reviews)|
|excellent hotel||in 39 reviews|
|old hotel||in 35 reviews|
|hotel room||in 27 reviews|
|beach great||in 26 reviews|
|good location||in 24 reviews|
|great view||in 21 reviews|
|good breakfast||in 19 reviews|
|room service||in 16 reviews|
|beautiful pool||in 12 reviews|
|good value||in 6 reviews|
|falling apart||in 5 reviews|
|overbearing||in 3 reviews|
|stolen||in 3 reviews|
|need to renew||in 2 reviews|
|bank card||in 1 review|
|star class||in 1 review|
Hotel needs repairs. Personnel very kind.
I stayed for three days. Beautiful view of the beach. I slept in great comfort for my stay. Its the first time I didnt cheap out for a hotel and I did not regret it.
The food was okay and a bit expensive in my opinion. Tho to me almost all the food in Acapulco is like that. I really did not like that I have to sneak in water because the hotel wants to force you to buy their more expensive water. No mini fridge sucks for a 5 star hotel. Maybe it was because we had a few devices running, but the wifi was slow, my phone's roaming data was faster. Also I did not like that upon arrival, I had waited an hour and a half for my room to be ready, but thats about it.
We enjoyed the location and the facilities.
I think we were overcharged -more than reservation had totaled. Still have not received final total on my bank card in US dollars to be sure what we paid. Hopefully that amount will be converted from mxn and billed to my bank card to know for sure. Next time I will prepay prior to travel.
With a stay at Grand Hotel Acapulco & Convention Center, you'll be centrally located in Acapulco, steps from Icacos Beach and 11 minutes by foot from El Rollo Acapulco. Featured amenities include wired Internet access (surcharge), dry cleaning/laundry services, and a 24-hour front desk. This hotel has 14 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Policies vary by room type and provider.
Grand Hotel Acapulco is located at Costera Miguel Aleman 1 in Icacos, 1.9 km from the centre of Acapulco. Playa Icacos is the closest landmark to Grand Hotel Acapulco.
Check-in time is 15:00 and check-out time is 12:00 at Grand Hotel Acapulco.
Yes, Grand Hotel Acapulco offers free Wi-Fi.
No, Grand Hotel Acapulco does not offer free parking.
No, Grand Hotel Acapulco does not offer free airport shuttle service.
Grand Hotel Acapulco is 13.1 km from Acapulco Alvarez Intl.
Yes, Grand Hotel Acapulco has a pool on-site.