Zihuatanejo resorts

Cons: We arrived at 12:30, told our room would be ready at 1:00 but at 1:00 we were told that was a mistake and our room wouldn't be ready until 4:00. That was an inconvenience.

Cons: Could improve the menu offerings on the beach and lobby bar for happy hour. Elevators were under construction which made it hard as there are many stairs.

Cons: It's a lot of walking, there was only one elevator in the entire resort, and the resort is huge! We were traveling with a 3 year old which meant holding him while we walked up and down stairs.

Cons: hotel really old need update .

Cons: The room service food was 1 star awful. The "pizza" was an unappetizing mess. The enchiladas were bad—and this is Mexico!! The buffet options for the all inclusive are good, and that's probably the only pleasant way to go here. The management chooses to nickel and dime guest for drinking water and coffee. The coffee machine in my room had to be replaced twice, staff aren't allowed to give more than 2 coffee capsules—and if you don't catch the made those default to only 1 coffee and 1 decaf. Going to the main floor for free coffee from the lobby or anywhere—forget it. You need to pay. Drinking water is 2 tiny bottles per day—wholly inadequate. But the gym has water so bring your water bottles there and refill. Again, the lobby staff do not offer free drinking water.