Nice overall place, too bad not better service
I really like the amenities, to include nice pool, BBQ area, gym, and breakfast. The rooms are decent size with refrigerator and microwave, which is always nice. There are a lot of positives; however, there are also a lot of negatives at this location, primarily with the service.
*The service is some of the worst I've ever seen at a brand name hotel chain. Lobby is slow and not friendly, maid service clearly didn't want to clean our room as only grabbed towels and left then hours later when we asked for towels asked several times if we really wanted our room clean so we just said never mind and stayed in dirty room because we felt so uncomfortable; however, without a doubt, the worst employee there (and among worst I've ever seen anywhere) is the breakfast employee. The don't have any complicated stuff for breakfast, so this employee just needs to restock the stuff they have, like yogurt, syrup, bagels, etc. but wow is she horrible at it. She refuses to restock anything until its been empty for long periods of time and several requests to get more have been maid, then she disappears to the back with cell phone in hand and is to not be seen for 5-10 minutes at a time while a dozen people are waiting on butter or something. When you ask her to restock something (which had to do half a dozen times each morning because she refuses to do anything unless forced to) she gives huge attitude (not just me, but every other customer as well, probably why she had $1 in her tip jar after whole morning of breakfast and that person probably just felt bad for her, she even gave attitude to customer who asked for clean table when every table was nasty and she sat around on her phone). When she disappeared to the back, if you ask the lobby for assistance, they just say to wait for her, which sucks when my waffle is getting cold and there is no syrup or butter and the employee is hiding in the back. I BLAME MANAGEMENT of such poor service in every area as how do they not address this?!?! *The beds are bad, and even fell off the frame at times. When sleeping with in same bed as someone else, every tiny movement is felt based on poor beds and support. The bedding, is tiny and isn't wide enough for too people and is of very poor quality. *People smoking marijuana outside our front door several times as we were by staircase. I have no clue if its legal or not in Arizona, but is very annoying having a child with me and constantly smelling that stinky smell of marijuana. *The air conditioner is not very good. I had it on max cold entire time, but still was rather warm in room.
IIf its affiliated with Wyndum Ineed a new Hotel c
I would never stay here again. Booked a disable King Room. It said it was avalible. When we got to the hotel they stated only upstairs, double bed no handicap room. With no elevator. It was late st night so With help from me , we got my husband on the 2nd Floor. Opened the door and the one bed was broken and the other unmade. Called desk they said they had another. Left husband in room so he didnt have to do stairs again. Went to the front desk, they said we just had an opening on the bottom floor..(REALY).. Just opened. Still no handycaped, or King snd the room was disgusting . All the furniture was stained. The mirrors riped off wall . Filth simmered on wall. Good part. Sheets clean heavy locking door. I am a member of the Wyndum hotel frequent group thats way i puced thus hotel it was ine that was avalible. If this is Wyndum I have to rethink my hotel chain i stay with. Realy pass this one by. They make you put 1 Star but its a NO STAR HERE
Your staff were very friendly and ready to answer our needs great location . my next trip to yuma Howard Johnon is my hotel.
The entrance was good and the breakfast was ok
The rooms were old the bathrooms were not painted well the electric plug on the front wall had no cover and was lose very musty smelling
Everything was absolutely extremely dirty
I can't say that I liked anything about it
The stay was so bad that I wish that I could get every penny of my money back
The personal were very friendly and helpful.
It's run down. Nothing like the pictures.
DO NOT STAY THERE!
NOTHING! Arrived there with my family.. could temm right away what type of place it was.. guys lurking in parking lot drinking..lobby did not feel right either..while speaking to front desk I heard noises outside by my car... there was a bunch of drunk guys that had walked over with their Beers and stood around within 2 feet of my car where my wife and kids were waiting.... I walked out ...came back in and asked the reception guy about what kind of place this was..he ran out and said something then came back in..at that point I told him we are not staying...Went to Best Western and stayed at a civilized and safe place. STARS WERE GIVEN ONLY BECAUSE I HAD TO IN ORDER TO SUBMIT OPINION!
Nothing! Too many people (Ladies abd Guys) lurking in parking lot and in front of their rooms..I dont know of any establishment that allows people to stand at the entrance of lobby with alcohol bottles in there hands..bad part of town! STAY AWAY!
Book this Howard Johnson Inn Yuma for a fun-filled family vacation. Yuma International Airport is just one mile away, and the Southgate Mall across the street. This lodging is just a short drive from golfing, sporting events, Yuma Speedway Park, and an exciting night playing games or seeing performances at Cocopah Casino. Find hearty burgers and spicy wings at The Crossing Grill and Bar less than a mile from this lodging. Wake up to a complimentary Rise and Dine continental breakfast with hot items, and plan your exciting day with the complimentary wireless Internet access. Relax in the heated outdoor pool, and refresh your wardrobe in the guest laundry. After your adventures, refresh in your comfortable guest room with microwave and refrigerator. Handicapped-accessible rooms are also available. Pets are welcome at this smoke-free lodging.
Based on 1,857 reviews
Value for money
Policies vary by room type and provider.