Hotel The Knot Yokohama

Efficient, helpful staff who spoke good English

The hotel is located in a great area with the station and department stores/shopping streets nearby. It isn’t difficult to find as long as you leave the station on the west side, and the exterior is quite noticeable. The lobby is well-designed and the entire hotel gives off a classic New York/American style, even the elevator. The staff were very polite and the check-in/check-out process was smooth (side-note: a lady next to me at the front was trying to communicate with a staff member in English and although the staff member was able to help her, he didn’t seem to be able to speak English so I’m not entirely sure the English level of the staff as I spoke in Japanese). The rooms continue the American-theme and the room I stayed in was quite roomy for one person. It was as clean as one would expect for a hotel and the bathroom had no icky smells. The carpet was also nice and soft! I was on the 8th floor so I heard no traffic below. Overall, I thought it was a lovely hotel and I’d definitely stay again!

This might just be a personal thing, but I don’t particularly like having to drop off my key with the front staff every time I leave. This hotel uses old-school keys with the room number attached so I’m sure leaving the key with the staff is a much safer option, but seeing as the keys can be a bit tricky, I think it’d be generally just more convenient if the hotel had card keys instead. That being said, the keys do fit the aesthetic of the hotel.