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Hotel Heinitzburg
4 stars

Hotel Heinitzburg

22 Heinitzburg Street, Windhoek 9000, Namibia
Windhoek, Namibia
See location+264 6124 9597
From
$243
Cheapest

rate per night

8.8
Great
based on 285 reviews
285 reviews
Room type
Provider
Nightly total
Deluxe room
Standard Room
Superior room

Photos of Hotel Heinitzburg

About Hotel Heinitzburg

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi, Breakfast, and Parking for free
Hotel Heinitzburg is a restored castle with a unique architecture, set on top of a hill in Windhoek. It features a pool in a manicured garden, a wine cellar and two restaurants. The rooms are gracefully decorated with classic finishes. Each room is air-conditioned and comes equipped with a minibar and flat-screen satellite TV. The private bathroom includes a shower and free toiletries. Heinitzburg’s gourmet restaurant, Leo’s at the Castle overlooks the skyline of the city and offers an à la carte menu. The Garden Terrace with views of the surrounding mountains serves snacks and refreshments. Guests can relax on sun loungers around the swimming pool. For those looking for a bit of adventure, the Daan Viljoen Game Reserve can be found 25 km away. Free Wi-Fi and private parking is available. Eros Airport is a 12-minute drive away and Windhoek Hosea Kutako International Airport is 40 km from the hotel.

Latest deals for Hotel Heinitzburg

Thu 25/7
Fri 26/7
Standard Room
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Deluxe room
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Superior room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Hotel Heinitzburg

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • Cable or satellite TV
  • Free toiletries

General

  • Telephone
  • Seating area
  • Hardwood or parquet floors
  • Slippers
  • Interconnected room(s) available
  • Storage available

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Air-conditioned
  • Free toiletries
  • Heating

Bathroom

  • Hairdryer
  • Toilet
  • Shower
  • Bathrobe
  • Private bathroom

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Currency exchange on-site
  • Room service
  • 24-hour front desk

Dining

  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Minibar

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Media and entertainment

  • Cable or satellite TV
  • Flat-screen TV

Accessibility and suitability

  • No smoking
  • Upper floors accessible by stairs

Outdoor

  • Terrace/Patio
  • Garden

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Babysitting or child care
  • Complimentary breakfast

Bedroom

  • Wardrobe or closet

Workspace

  • Desk

Things to do

  • Golf

Pool

  • Outdoor pool

Reviews of Hotel Heinitzburg

8.8
Very Good285 verified reviews
2.6Solo
0.8Families
2.8Couples
0.4Friends
Pros +
Cons -

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8.5Very Good
Steve, Nov 2016

Pros. They offered champagne and small cake on arrival which was a lovely and welcome touch. Rooms are a good size and feel like Europe because they are quite old and beautifully decorated. Bed is comfortable and facilities all you need. Air conditioning needed tweaking which took a while to work out but was good in the end. Pool area was perfect not overlooked and shade or sun options with the loungers. Food was exceptional as was the service, a little expensive compared to other places in Namibia but the standards were up to European standards in London or Paris. Staff always friendly and wanted to help with anything you asked which was great.

Cons. Our room had an interconnecting door, great when travelling with a family, sadly we weren't and our neighbours checked out at 3am, were very noisy and woke us for two hours whilst they packed. The breakfast room was lovely, some wallpaper we hanging off the wall...but it's an old room! It was quite pricey compared to other hotels in the city, but it was worth it.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more

They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.

What can I expect from the hotel's dining options?

The hotel offers a complimentary breakfast and has a restaurant, bar/lounge, and coffee shop. Guests have praised the superb dinner and extensive wine selection.

How are the hotel's staff and customer service?

The staff are described as very friendly, helpful, and attentive. They are known for their exceptional hospitality and for accommodating special requests without hesitation.

What are the highlights of the hotel's location and views?

The hotel is beautifully located on a hilltop, offering panoramic views of Windhoek. Guests have enjoyed the phenomenal evening sunsets from the terrace and the lovely balcony for sundowners.

What are the room amenities like at the hotel?

The hotel rooms are spacious, well-decorated, and furnished, with comfortable beds and a delightful atmosphere. Some guests have mentioned the need for room updates, but overall, the rooms are well-appointed.

How is the cleanliness and maintenance of the hotel?

The hotel is described as very clean, with beautiful facilities and a genuine oasis in the city. However, some guests have mentioned specific cleanliness concerns, such as dirty tablecloths, which were reported to the hotel.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more

They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.

Opt for a Room with a View

Several guests highly recommend booking a room with a view, especially those facing the city, as it offers a stunning and memorable experience.

Consider Room Selection Carefully

While the rooms are spacious, some guests noted that certain fittings and amenities may be dated and in need of updating. It may be beneficial to inquire about the condition of the room before booking.

Enjoy the Pool

Many guests praised the hotel's pool, highlighting it as a winning feature. Consider spending some relaxing time by the pool during your stay.

Explore Nearby Attractions

The hotel's location provides easy access to nearby attractions such as Schwerinsburg, 3 Castles of Windhoek, and the Old Fortress, making it convenient for guests to explore the area.

Take Advantage of the On-Site Restaurant

Guests spoke highly of the hotel's restaurant, Leo’s, praising the exquisite food and extensive wine selection. Consider dining at the hotel for a remarkable culinary experience.

Be Mindful of Seasonality

If planning a visit, consider the high season in August and the low season in October, as this may impact the overall experience and availability.

Consider Transportation Options

The hotel offers an airport shuttle service, which can be convenient for guests arriving or departing from Windhoek.

Relax in the Outdoor Spaces

The hotel features a terrace and garden, providing serene spots to unwind and enjoy the panoramic views of the city and surrounding landscapes.

Inquire About Special Dietary Needs

The hotel staff were accommodating of guests' dietary restrictions, providing gluten-free and lactose-free food options upon request.

Check for Renovation Notices

Some guests mentioned renovation work occurring in neighboring rooms, which could cause disturbances. It may be helpful to inquire about any ongoing renovations before booking.

Location

22 Heinitzburg Street, Windhoek 9000

What's nearby

  • Schwerinsburg97 m
  • 3 Castles of Windhoek97 m
  • Old Fortress0.7 km
  • Südwester Reiter0.8 km
  • Christ Church0.9 km
  • Tintenpalast0.9 km
  • Zoo Park1.1 km
  • Owela Museum1.3 km
  • National Gallery of Namibia1.5 km
  • Sanderburg Castle1.8 km
  • Safari Court Conference Center2.8 km
  • Avis Dam3.7 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Heinitzburg

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Heinitzburg

  • Where is Hotel Heinitzburg located?

    Hotel Heinitzburg is located at 22 Heinitzburg Street, 3.1 km from the centre of Windhoek. Schwerinsburg is the closest landmark to Hotel Heinitzburg.

  • When is check-in time and check-out time at Hotel Heinitzburg?

    Check-in time is 14:00 and check-out time is 11:00 at Hotel Heinitzburg.

  • Does Hotel Heinitzburg offer free Wi-Fi?

    Yes, Hotel Heinitzburg offers free Wi-Fi.

  • Does Hotel Heinitzburg offer free parking?

    Yes, Hotel Heinitzburg offers free parking.

  • How far is Hotel Heinitzburg from the airport?

    Hotel Heinitzburg is 3.9 km from Windhoek Eros. Hotel Heinitzburg is 39.7 km from Windhoek Hosea Kutako Intl.

  • Does Hotel Heinitzburg have a pool?

    Yes, Hotel Heinitzburg has a pool on-site.

  • How does KAYAK find such great Hotel Heinitzburg hotel deals?

    KAYAK scours the web for all room deals available at Hotel Heinitzburg in Windhoek and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Heinitzburg and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Heinitzburg.

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3-star hotel
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4-star hotel
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3-star hotel
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Good to know

Value for money

8.4

Distance to city centre

3.1 km

Nearest airport

Windhoek Eros

Distance to airport

3.9 km