Good to know
|Distance to city centre||6.2 km|
|Nearest airport||Richmond Byrd Intl|
|Distance to airport||65.5 km|
|"The grounds are beautiful"||(in 9 reviews)|
|"The pool is great, food is good."||(in 17 reviews)|
|"Very great staff and very beautiful location"||(in 29 reviews)|
Time of year
Show reviews that mention
|beautiful location||in 15 reviews|
|breakfast buffet||in 24 reviews|
|busch gardens||in 12 reviews|
|dbl beds||in 36 reviews|
|drinks soda||in 4 reviews|
|free shuttle service||in 23 reviews|
|golf course||in 19 reviews|
|great location||in 8 reviews|
|great staff||in 66 reviews|
|great view||in 25 reviews|
|lazy river||in 24 reviews|
|nice and the pool||in 45 reviews|
|room service||in 44 reviews|
|room was very small||in 83 reviews|
|spa services||in 3 reviews|
Location and grounds are nice around the golf course.
The customer service is lacking. The staff, especially the front desk, are not empowered to make adjustments to reservations or acclimation when traveling with a group. Policies seem to be above customer service experiences.
I loved our room and the amenities available. I liked having a coffee maker, but for a high-end Resort, I expected a Nesspresso.
See last comment.
The resort is huge... and very close to all the things you want to see: Colonial Williamsburg, Busch Gardens and the water park.
They did not have two rooms held on the booking, rooms I booked through booking.com. They "found it" and didn't put us close together without us throwing a fuss. Rather than apologize, they were a bit rude about fixing the problem. The restaurant on the river has a lovely feel, but the food was pretty bad. The pool has no shade/trees/landscaping. My friend's 11-year-old was told she was too big for the water slide. My friend's room smelled like bleach, too. The breakfast buffet is very expensive so I tried to call room service and the phone rang for 30 minutes with no answer - and it was definitely within their hours. This is the first time I've ever written a review on booking.com...because I feel like people should know what to expect.
Our grandchildren enjoyed the Lazy River and the pool area. The food from Room Service was very good and arrived on time. The hotel staff was very cooperative and friendly during our stay and beyond. A few days after we checked out, we realized we were missing an item; they went out of their way to find it and mailed it to our home.
WiFi access was very poor. Also, since there is no divider between the shower and the bathroom floor, the water would flow easily from the shower to the floor. We had children and this was a challenge. The guests before us must have had the same experience because the rug in the hall was wet when we arrived and stayed wet until we left.
The check in lady Janice was very helpful and accommocating to find a room that suits our needs.
Virginia's Only AAA Four Diamond condominium resort, Kingsmill Resort offers an unparalleled range of luxurious riverside accommodations, a stunning setting on the James River, and a boundless range of recreational and leisure activities right on the grounds.
All of the standard guest rooms, cottages, and one-, two-, and three-bedroom condos offer complimentary Wi-Fi, Keurig coffee makers, 42” flat screen TVs, resort, deluxe or river locations, private balconies or patios, and complimentary parking. The new cottages are located just feet from the river, and offer three to four bedrooms, multiple full bathrooms, dining rooms, and a washer and dryer.
Whether traveling for business, a weekend away with the family, or a romantic getaway for two, resort amenities like two renowned 18-hole golf courses and five sumptuous dining options will enhance any visit. The Kingsmill Spa offers in-spa dining and wine selections and sumptuously decorated surroundings that feature Swarovski Crystal-embellished wallpaper and natural river rock accents, seven pristine treatment rooms, two couples massage rooms, a full-service salon featuring state-of-the-art shampoo, hair and nail stations, retail space featuring Dermalogica and Eminence products, and over 50 luxurious services for head-to-toe indulgence, including an array of spiritually healing holistic treatments.
Whether guests are planning a meeting for a small group, a large convention, or a grandiose wedding, the highly-trained and skilled staff are prepared to meet every need for gatherings of up to 450. Kingsmill Resort offers IACC-certified facilities, professional wedding coordination services, menu design, catering, and stellar service to make everything perfect.
based on 1,630 reviews
Things to know
- Clean rooms
- Nice building
- Great view
- Pleasant hotel grounds
Policies vary by room type and provider.
Reviews about Kingsmill Resort
Most popular landmarks
- Carters Grove Plantation 2 km
- Busch Gardens 2.2 km
- Williamsburg Winery 4.6 km
- Water Country USA 5 km
- Colonial Williamsburg 5.3 km
- Bassett Hall 5.5 km
|Newport News Intl||18.6 km|
|Williamsburg Transportation Center||6.8 km|
|Newport News||29.5 km|