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Distance to city centre
|Newport News Intl|
Distance to airport
|"Great breakfast for family's with kids."||(in 50 reviews)|
|"Staff was friendly and helpful."||(in 34 reviews)|
|"Loved the two room suite."||(in 25 reviews)|
|"I was very dissatisfied with the rooms."||(in 17 reviews)|
|"The pool area is too cold"||(in 4 reviews)|
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Floor not vacuumed well so we questioned its sanitization. Found candy wrapper from previous guest. Grab and go breakfast only was not noted prior to reservation or reflected in price
We love embassy suites! Everywhere we go we always try to stay at one, so this was no different. We knew it was a good idea from the beginning
We didn’t know there was no food or beverages being served until we checked it. It wasn’t mentioned and it wasn’t on the site. So that was a major disappointment. Also, there was a bed rail that was hanging too far out from the bed frame and I scratched myself in the middle of the night with it, and a few hours later my 5 yr old son also caught his leg on it, but it actually punctured his leg! So that kinda ruined my expectations from this hotel. From now on, I feel obligated to check the beds from side to side to make sure they are safe. I shouldn’t have to do that.
We booked knowing there would be some changes due to COVID 19. However all dinning was unavailable and a cheap bag to go was all u received in it's place, it included a yogurt, peace of fruit and a cheap granola bar. Can get better at the hotel 8, at check because we were not happy about the bag to go breakfast we were told we could go somewhere else, it was 7 pm when we arrived. No towels were provided when requested and I had to go get from house keeping personally. No cleaning or trash pick up provided. It was like we were not there. Finally, the lobby was dirty the carpets and furniture was in need of cleaning. Spots on carpet arms on furniture were dirty. It was not anything I expected from Embassy Suites even with COVID. No thank you for choosing is during a difficult time. Nothing. Again they appeared to not care if we're were there or not. Could have given breakfast vouchers to local restaurant. I was so disappointed and this was my birthday weekend and father's day.
Not up to standards of Embassy Suites. Period. Please read last question comments.
Quiet Area......but Due to having restrictions on breakfast because of the pandemic breakfast was grab and go bag. I would have liked to have been able to get hot chocolate since I don't drink coffee or tea. The creamers in the room were sour
Bed was uncomfortable, pillows need replacing, rules for wearing masks weren't being enforced when the sign was clearly on the door. Housekeeper wasn't wearing mask at all
The service was very friendly
The sink was was full of black mold ,i have picture
The Embassy Suites Williamsburg hotel in Williamsburg, Virginia is centrally located to all the excitement and history the area has to offer. Our Embassy Suites hotel is just minutes away from: Colonial Williamsburg, Busch Gardens, Water Country USA, College of William and Mary, Prime Outlets, Historic Jamestown, Historic Yorktown, Over a Dozen Fantastic Golf Courses, Go-Karts Plus. Adventure awaits you in Williamsburg, Virginia - a great place to stay, play and shop. Embassy Suites Williamsburg Hotel Features Include: Complimentary cooked-to-order breakfast with a large variety of great tasting options. Our buffet includes breads, fresh fruit and delicious hot breakfast items. It's convenient to just grab something on-the-go or sit down for an omelet, just the way you like it. Manager's reception where you can relax with snacks and your favorite beverages each evening. Atrium Café features American cuisine. Pizza Hut is also available in the Atrium Café or directly through room service. A well-equipped fitness center, indoor pool and hot tub where guests can keep a good health regimen. 1,000 square feet of flexible meeting/banquet space. A perfect match for any of your small meetings. Convenient 24-hour business center. Embassy Suites Williamsburg Hotel Guest Rooms Feature: All new two-room guest suites. We are the only full-service, all-suite hotel in Williamsburg, Virginia. Fully equipped with two 32" LCD HDTVs with cable and Pay-Per-View movies, a refrigerator, microwave oven, coffee maker, two telephones with data ports and a well lit dining/work table. Disney and in-room pay movies.
based on 151 reviews
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Most popular landmarks
- Pirate's Cove Adventure Golf 63 m
- Williamsburg Amtrak Station 1.8 km
- College of William and Mary 2 km
- Colonial Williamsburg Visitor Center 2.2 km
- Kimball Theater 2.3 km
- Governor's Palace 2.3 km