Hotel is nice and feels higher end, not cheap.
our room was near the elevator and we could hear it ding every time it came to our floor, people were very noisy in the hallways which you could also hear in the rooms.
Valet parking is awful. It took over 50 mins to get my car
Great location (close to the metro and the mall). The staff was very helpful, and cribs are available to use if you have small children. Overall, the room was comfortable and nice.
Beautiful historic hotel
Beautiful lobby, great DC location, helpful staff, lovely room. A value I don't understand but was happy to have. Lovely room. It was great!
As a group we did not enjoy breakfast in the restaurant.
History meets luxury
A really fabulous hotel, friendly, happy and helpful staff, proud of their hotel and city and keen that you share it
Not guite the same for some of the bar staff
Perfect for a city getawat
We absolutely loved our stay at The Mayflower. My husband and I were there to renew our vows on our anniversary and the staff were extremely welcoming, making sure our room was ready several hours before normal heck-in hours so that we could get dressed and off to the ceremony in time. I can't think of a single thing that was less than exemplary- the loveliest hotel in DC!
I came in at 4 and there was no water or mini-bar in the room. They told me that if I wanted a Diet Coke I would need to wait until room service was open at 5. In the morning, they didn't fill the breakfast order -- said they didn't get it. This for $400 a night? Hardly 4 star service.
Room Service got order wrong
$72 for 3 bottles of water and 2 cups of tea is outrageous. I asked for still water, three times when placing order, and they brought sparkling. It was late so I didn't protest.
Excellent customer service and friendly staff.
My room was about ten years out of date, broken thermostat, etc. Entire hotel smelled like a small kitchen with no ventilation where someone had been cooking hamburgers. Gross.
Great holiday rate
Liked everything about this hotel - excellent location near the White House, beautiful lobby, friendly and helpful staff, good quality and large rooms and bathrooms, and the hotel had an excellent rate over the Christmas/New Years holiday period,
Location. The exterior of the building was pretty.
The doormen were busy talking to help me walk into the front door. They must've thought I belong at their hotel. I didn't like the way that I was treated when I checked in. Just because I have tattoos and wear jeans doesn't mean I don't have money to spend. I judge people based on appearance, as everyone does, but this man at reception treated me like trash. Couldn't even look at me. I asked for a king size bed and I got a room with two full size beds. I went down to ask for water since the room has ZERO amenities. The guy at the front desk handed me two tiny bottles of water. Jeez, thanks for the sip of water. I will never stay there again. The hotel is cheesy, lacks any character, and they need to tell their staff to respect everyone. Young, old, white, black, men, women, tattoos, yuppy, anything. You never know these days who's who, who has money, who has clout.
The majesty of one of Washington, D.C.'s most enduring institutions is yours to discover. Situated in the vibrant downtown district of the city, near Dupont Circle and the White House, The Mayflower Hotel, Autograph Collection has enchanted visitors since opening in 1925. It offers an effortless blend of historic grandeur and modern style, for an experience that is nothing short of remarkable. You'll be captivated the moment you step through our soaring hotel lobby and into your gorgeously designed accommodations, which offer distinctive decor, plush bedding, marble bathrooms and contemporary amenities. Savor seasonal cuisine at EDGAR, our lively brasserie-style restaurant, or challenge yourself to a workout in our fitness center, open 24 hours a day. Those hosting a meeting or social event have some of Washington, D.C.'s most exquisite venues at their disposal; our beautifully restored Grand Ballroom is steeped in history. Let The Mayflower Hotel, Autograph Collection provide the backdrop for your getaway.
Based on 2,471 reviews
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