Very friendly staff
The tsaff was exceptionally friendly.
Nothing/Everything was good.
Loved my stay..AC is the best there
Comfort of the room.
The path to the beach was right next to a busy, loud restaurant also the pool was directly right in front of the view of diners.
The Calypso bar and grill connected to the hotel is basically the only reason worth even considering staying here
Booked the room because I read that this hotel had been completed renovated for 2016. The pictures matched what you got, but the musty smell of old smoke lingered. We had to leave the balcony door open the whole time because of it. The wifi didn't work the entire time we stayed there, it would log in and and then immediately kick you out. When I called the front desk to ask if others were having the same issue the person said "yeah they are, but I don't know what you want me to tell you." I would have even accepted a bulsh** response of them saying that they had someone working on it, instead of the response I got. This made the think that they probably have this issue all the time and are doing nothing to fix it. Overall between a cheaply done renovation, musty rooms and no wifi/poor customer service regarding issues with wifi, I would not choose to stay here again.
Definitely be back again
Great balcony view. The beds were comfy. Rooms were clean.
Guest Laundry washer was broke . Check in time was bad because so many people checking in and so few spots available right at the hotel.
Great ocean view from the room. Located right on the beach which was great for my kids. Within walking distance of shops and restaurants. Staff was friendly. Rooms were clean and comfortable. Great value for the money to stay on the beach.
The only problem we had at all was a minor thing, we didn't have a shower curtain in our room. We asked about the first night and we were told they would have to find one. It took until the second night before we got a shower curtain in the room.
This hotel is dirty and gross. I felt like I was going to get bed bugs from the sheets. The balcony had chunks of cement missing and the couch and chair had black dirt embedded in it. Plus, I had booked on a weekend when a hurricane was coming and they would not give me a refund. There was a hurricane coming, how was I suppose to control that.
Great for the price
It was a clean and quiet hotel. I love that in included the tickets for the park. It was a great place for my family to have a weekend get away
The location is good and if you like live music the restaurant is great! Live music daily.
They were an hour late in getting our room ready, the bed was extremely uncomfortable and the room is very outdated. Our towels were stolen and the staff didn't seem to care and were not very accommodating.
Location, parking space Coffee at the Lobby
The cleanliness really Poor, in Public areas, room, balcony
Place is good music is loud
The ocean front and staff
The music here is horrible all night long . The bar is connected to hotel and it's really loud the shower pressure sucks they fixed it but it still sucked . It's a little run down more for ppl who want to party
Convenience and Location.
The night Club “Calypso” is right outside the rear of the hotel with a live band on the weekends and they are loud, but they do stop at 11 pm
I like that we had ocean view. THATS IT!!
First of all, I had to wait about 30 minutes in line just to check in there was a long line just for that, there was only 1 stuff checking in everyone, that is ridiculous. the bathroom was dirty and old looked like no one had cleaned it. we paid to much just for one night, didn't like the fact that the room didn't have a sink, only one old microwave and fridge next to the bed. not staying here again.
Focus on the destination in a whole new way at the non-smoking Surfbreak Oceanfront Hotel, an Ascend Hotel Collection Member in Virginia Beach, VA located on the famed Virginia Beach Boardwalk. Nearby attractions include the Virginia Aquarium, Virginia Beach Convention Center, Ocean Breeze Waterpark, and First Landing State Park. Enjoy a meal at our Calypso restaurant, as well as amenities like free WiFi, a business center, meeting rooms, seasonal outdoor pool and guest laundry services. Some rooms offer stunning oceanfront views. Amenities include a microwave, refrigerator, flat-screen TV, coffee maker, and desk. Earn rewards with every stay with our Choice Privileges Rewards program. This hotel is open seasonally and will be closed from on Oct 31, 2018 through March 1, 2019, with the exception of Dec 30 and 31, 2018. The hotel will be open for the New Years Eve holiday on those two days only.
Based on 1,364 reviews
Policies vary by room type and provider.