Good to know
|Distance to city centre||0.8 km|
|Nearest airport||Vienna Intl|
|Distance to airport||18.4 km|
|"Excellent staff, very friendly and helpful."||(in 85 reviews)|
|"Great hotel with such lovely staff."||(in 51 reviews)|
|"Excellent breakfast and a great service"||(in 19 reviews)|
Time of year
Show reviews that mention
|bit weird||in 6 reviews|
|cut fruits||in 6 reviews|
|dental and shaving||in 2 reviews|
|extra mile||in 9 reviews|
|facilities staff||in 112 reviews|
|good location||in 57 reviews|
|great breakfast||in 73 reviews|
|great hotel||in 88 reviews|
|great service||in 33 reviews|
|quiet room||in 79 reviews|
|required fixing||in 3 reviews|
|room service||in 97 reviews|
|spacious rooms||in 43 reviews|
|tramway and metro||in 2 reviews|
|walk from the city center||in 1 review|
The room was fantastic, clean tidy and a good size. Breakfast was great and had lots of options and the staff were all very pleasant and helpful to our needs. Well located and would stay again.
Had a slight incident where someone in the room next to us appeared to have their own burly security who were not very pleasant and a little unnerving. However as we expressed our concerns the manager moved our room which was great.
Lobby and Style
Breakfast room atmosphere and choice
luxurious hotel. Room was excellent with separate shower and bathtub. Breakfast was excellent great variety and served with Moet. Eggs Benedict were delicious. Spa was very good. Warm relaxing pool. Bar was good with friendly staff.
Although spa was very good I don't believe its ideal for children to use
Helpfulness of staff and particularly the Concierge who was exceptional in local knowledge. Availability of restaurants/ food at all times. Closeness to sightseeing attractions.
Nothing comes to mind.
The Palais Hansen Kempinski Hotel is located in the heart of Vienna’s first district and was originally opened for the World Exhibition in 1873. There are 152 high-end guest rooms and suites throughout the hotel, which also offers a Michelin star restaurant and a lobby lounge. The hotel has a second restaurant for guest dining along with a cigar lounge and two bars. There are also eight meeting rooms and a ballroom for various exclusive events and meetings. Parking is available for guests at this 5-star hotel, which also provides airport transfer services.
The Palais Hansen Kempinski Hotel offers a full-service spa and wellness center for guests. There is also an indoor pool and lounge area and a 24-hour fitness center available at the property. The state-of-the-art business center is available 24 hours a day, and the hotel provides breakfast for a fee. This non-smoking hotel offers select pet-friendly accommodations and offers complimentary WiFi throughout the property. 24-hour room service is available from the hotel, which also provides bicycle rentals and 24-hour front desk services.
Other services provided by the hotel include laundry and dry cleaning, luggage storage, bellhop and porter service, and concierge service. The hotel staff can assist with tours and tickets, sightseeing recommendations, and other tourist needs, as well. All of the guest rooms at this hotel feature flat-screen TVs, in-room climate control, a minibar, espresso maker, pillow menu, and a private bathroom with a rainfall shower and a soaking tub. Rooms are soundproofed for guest comfort and privacy and also include a tablet for guest use.
based on 2,099 reviews
Things to know
- Friendly service
- Professional service
- Nice building
- Pleasant entrance area
Policies vary by room type and provider.
FAQs when booking at Palais Hansen Kempinski Vienna
Where is Palais Hansen Kempinski Vienna located?
Palais Hansen Kempinski Vienna is located at Schottenring 24 in Innere Stadt, 0.8 km from the centre of Vienna. Burgtheater is the closest landmark to Palais Hansen Kempinski Vienna.
When is check-in time and check-out time at Palais Hansen Kempinski Vienna?
Check-in time is 15:00 and check-out time is 12:00 at Palais Hansen Kempinski Vienna.
Does Palais Hansen Kempinski Vienna offer free Wi-Fi?
Yes, Palais Hansen Kempinski Vienna offers free Wi-Fi.
Does Palais Hansen Kempinski Vienna offer free parking?
No, Palais Hansen Kempinski Vienna does not offer free parking.
Does Palais Hansen Kempinski Vienna offer free airport shuttle service?
No, Palais Hansen Kempinski Vienna does not offer free airport shuttle service.
How far is Palais Hansen Kempinski Vienna from the airport?
Palais Hansen Kempinski Vienna is 18.4 km from Vienna Intl. Palais Hansen Kempinski Vienna is 62.5 km from Bratislava.
Can you bring pets to Palais Hansen Kempinski Vienna?
Yes, Palais Hansen Kempinski Vienna is a pet-friendly hotel.
Does Palais Hansen Kempinski Vienna have a pool?
Yes, Palais Hansen Kempinski Vienna has a pool on-site.
Most popular landmarks
- Burgtheater 0.9 km
- Vienna City Hall 0.9 km
- Stephansplatz 0.9 km
- Hofburg 1 km
- Spanische Hofreitschule 1 km
- Volksgarten 1.1 km
|Vienna Intl||18.4 km|
|Vienna - Rennweg||2.7 km|