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Distance to city centre
|"Wonderful breakfast and friendly staff."||(in 69 reviews)|
|"Extremely friendly, helpful and accommodating staff."||(in 70 reviews)|
|"Very good hotel with excellent service."||(in 39 reviews)|
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The hotel is beautiful, spotlessly clean, staff are really friendly and helpful. The breakfast is delicious and plentiful, and waiting staff are highly professional, almost silver service, exceeded my expectations. Location is perfect a 15 minute walk into Stefanplatz where you'll find the tourist attractions, museums, galleries, shopping etc. Metro is really easy to use to get around and cheap. Schonbrunn Palace is a must to visit. The city is very clean with low crime. ADVICE lots of places only take cash no cards!
Much more quality than expected. It was a five star hotel experience throughout the whole stay. The staff was helpful and kind. Check-in service (incl. vallet parking) was better than your usual five-star hotel. Mind you, during our visit the hotel still had four stars, which I am sure will change soon enough. The room was well-furnished, bed was comfortable. Lots of options for breakfast. The food was delicious, coffee was excellent. Location is perfect for visiting Opera, Musikverein or the most popular museums - all within walking distance.
There were several steps to take on entry to the hotel, on the way to elevator, on the way to breakfast area. Could potentially be problematic for disabled, but I am sure the staff will help the best they can.
- good services - reception, lobby bar - full breakfast - quiet room - pillow menu - parking service assistance
The Kaiserhof was perfect. According to the friendly and informative bartender, the Empress Elizabeth always recommended it to friends, and I now know why. With attention paid to every detail I had a memorable stay. The hotel is a 5 minute walk to the U-Bahn and 15 from the Belvedere. I will definitely stay here again.
All was great.
Great staff, excellent location
Traditional, private 4* hotel, quiet and central location, fine dcor textures, exquisite furnishings, cosy atmosphere. 74 stylish and comfortable guest rooms, junior suites, suites and allergy-friendly rooms. Our elegant KAISERHOF-Bar offers typical Viennese snacks. Imperial culinary delights at the KAISERHOF breakfast buffet and a large variety of gluten- & lactose free products. Free WiFi and air-condition. Wellness- & fitness area. Car parking. International ECARF & GREEN GLOBE certificate.
based on 777 reviews
Value for money
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Most popular landmarks
- Karlskirche 253 m
- Wiener Staatsoper 0.6 km
- Albertina 0.8 km
- Kunsthistorisches Museum 0.9 km
- Maria-Theresien-Platz 1 km
- MuseumsQuartier 1 km