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|"Inclusive breakfast was good."||(in 14 reviews)|
|"Friendly staff and good advice regarding local restaurants."||(in 11 reviews)|
|"Nice clean room, lovely shower."||(in 8 reviews)|
|"Advertised families would like indoor pool"||(in 3 reviews)|
|"and the miserable reserved 10 hotel parking lots was fully occupied"||(in 4 reviews)|
|"Spa not included in the price of a night, closed at 2100"||(in 2 reviews)|
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The breakfast was quite complete, the people working on the restaurant was superb, really nice people and help you in any questions or needs you have.
The corridors, and public spaces looked a bit old, but apart of that, it was really warm in there, too much for my taste. And even doe we love the restaurant the menu could be a bit larger, and with more options for vegetarians and children... I would like to eat a simple spaghetti with butter and cheese :) But again, the place is great.
Service from Renzo was excellent.
Very disappointing customer service from the management, reception, and restaurant staff (with the exception of Renzo, who was excellent). As is normal, I had some simple requests and some questions, but I was treated as if my requests were very strange and that it was very inconvenient for them. I also wrote to the hotel management and spa for a separate issue and got no reply. I don't expect a hotel to be able to grant every request, but I expect to be treated politely and as a guest, and I expect to receive an answer when I write an email as a guest.
Old room s Unfriendly staff Poor breakfast
We did not like this hotel. We choose this hotel because of the spa and we booked a room with spa access included. At first we just wanted to look at the spa but the young lady from the spa reception was very rude and did not want to open the door and let us look at the spa. In the room there was no remote control for the air conditioning. The guy from the reception told us "will be cold enough in a few hours". Finally he gave us a remote control to use the air condition. Big disappointment.
The location and had an awesome view loved the jacuzzi and swimming pool and the sauna
It didn’t serve evening meal
When you stay at Hotel Acevi Val d'Aran in Vielha e Mijaran, you'll be near ski lifts, within a 10-minute walk of Church of Saint Miqueu and Aran Valley Museum. Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
based on 1,096 reviews
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Most popular landmarks
- Musèu dera Val d'Aran 0.5 km
- Vielha Ice Palace 0.8 km
- Valle de Aran Museum 1.3 km