It's at good location
The worst and rudest customer service ever seen. Do not go by pictures, in reality their rooms are very bad. It does not deserve even one star. I ended up making new reservation of an apartment by paying 200 euro per night. Moreover when I tried to cancel my old reservation via booking agency, they threatened us that we may have to leave their property. Now think of what you do when you are with the family on a vacation. Over commercialization has degraded quality everywhere. But this one is the worst. Please STAY AWAY from this hotel.
Great location, nice and hysteric hotel
Very rude staff at night
Staff was very rude We had lot of luggage there was no one to help take the luggage through the stairs. Charged extra fee If 2 person stay in the room. Gave us 2 twin bed room.
Location is good
We were placed in what is called "the Annex" - never stay there - it is accessed by a dimly lit alley way filled with garbage - no evalators and no view whatsoever. The Hotel Rialto should be embarrassed to count this as part of their establishment.
The staff is not customer service oriented. AC was not working and we were above 40C (110F). Couldn't sleep at all
With a stay at Hotel Rialto, you'll be centrally located in Venice, steps from Rialto Bridge and 7 minutes by foot from St. Mark's Basilica. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and multilingual staff.
Based on 3,134 reviews
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