Pool and spa
Bathroom
Outdoor
Dining
General
Services and conveniences
Basics
Parking and transportation
Media and entertainment
Accessibility and suitability
Laundry
Bedroom
Health and safety
Family friendly
Show reviews that mention
Filters
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a beautiful view of Valle de Bravo lake, a swimming pool, jacuzzi, sundeck, and a nice restaurant on site.
What can I expect from the hotel's customer service?
The staff is friendly, accommodating, and goes out of their way to help guests with their requests.
When is the best time to visit the hotel?
The high season is in January, offering a great time to enjoy the beautiful facilities and the perfect temperature pool.
What practical information should I know about parking at the hotel?
The hotel offers parking, but it's recommended to consider the availability due to the limited space.
What can I expect from the hotel's dining experience?
The hotel has an excellent restaurant on site, but guests have mentioned that the process to get pool towels could be simplified.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer a quieter experience, consider visiting in February, which is considered the low season. This could result in fewer crowds and a more peaceful stay.
Explore Nearby Attractions
The hotel is conveniently located near attractions such as Cascadas Velo de Novia and Avandaro, making it easy to explore the area's natural beauty and activities.
Check Room Amenities
Some guests reported issues with room amenities such as hot water, air conditioning, and the quality of towels and bedding. It's advisable to confirm these details before booking.
Be Mindful of Noise Levels
Several guests mentioned noise disturbances, particularly related to a nightclub atmosphere, loud music, and disruptive guests. Light sleepers may want to take this into consideration.
Verify Room Reservations
Some guests reported discrepancies between the room they reserved and the room they were given. It's recommended to double-check your reservation details upon arrival.
Consider Dining Options
While the on-site restaurant received positive feedback for its food, some guests experienced slow service and limited menu options. Planning dining alternatives in advance could be beneficial.
Inquire About Special Services
If you have specific needs or requests, it may be helpful to communicate them clearly with the hotel staff in advance to ensure a comfortable and enjoyable stay.
Parking Considerations
Guests noted that the parking area is limited in size. If you plan to arrive by car, it's advisable to inquire about parking availability and potential alternatives.
Room Hygiene and Maintenance
Some guests reported cleanliness issues, including stained linens and maintenance issues such as broken shower doors. It's recommended to inspect the room upon arrival and report any concerns to the staff promptly.
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Hotel Santa Rosa is located at Carretera a Toluca-Saucos # 9, 1.9 km from the centre of Valle de Bravo. Cascadas Velo de Novia is the closest landmark to Hotel Santa Rosa.
Check-in time is 14:00 and check-out time is 12:00 at Hotel Santa Rosa.
Yes, Hotel Santa Rosa offers free Wi-Fi.
Yes, Hotel Santa Rosa offers free parking.
Hotel Santa Rosa is 60.9 km from Mexico City Toluca Intl. Hotel Santa Rosa is 113.7 km from Mexico City Benito Juarez.
Yes, Hotel Santa Rosa has a pool on-site.
KAYAK scours the web for all room deals available at Hotel Santa Rosa in Valle de Bravo and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Santa Rosa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Santa Rosa.