5 stars
Kempinski Hotel Khan Palace Ulaanbaatar
East Cross Road Peace Avenue 178 Bayanzurkh Distri, 178 9 ., Ulaanbaatar, Mongolia
Ulaanbaatar, Mongolia
See location+976 1146 3463Photos of Kempinski Hotel Khan Palace Ulaanbaatar
Overview
Luxury Ulaanbaatar hotel in Downtown Ulaanbaatar with 4 restaurants Along with 4 restaurants, this hotel has a full-service spa and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Change of towels is available on request. Kempinski Hotel Khan Palace offers 99 air-conditioned accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include a sauna and a 24-hour fitness center. Guests under 18 years old are not allowed in the fitness facility or spa tub.
Latest deals for Kempinski Hotel Khan Palace Ulaanbaatar
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Kempinski Hotel Khan Palace Ulaanbaatar
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
- Dining area
- Dining table
General
- Family rooms
- Interconnected room(s) available
- Landmark view
- Lockers
- Mountain view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Accessible by lift
- Upper floors accessible by lift
Bathroom
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
- Smartphone dock
- DVD player
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Pool and spa
- Spa
- Hot tub
- Spa and wellness centre
- Sauna
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Evening entertainment
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Kempinski Hotel Khan Palace Ulaanbaatar
8.7
Very good
442 verified ratings
Wonderful
235
Very good
97
Good
54
Okay
22
Fair
15
Mediocre
6
Poor
13
Summary of reviews
Guests say
Guests generally appreciated the attentive and helpful service provided by the hotel staff, especially in stressful situations as shared by a guest needing support during repatriation. Many enjoyed the room comfort, highlighting the spaciousness and quality of the bedding. However, there were significant complaints regarding the cleanliness of the rooms, particularly concerning dirty windows and bed linens. The hotel's location received mixed reviews, with some noting its accessibility while others felt it was inconveniently situated. Additionally, the breakfast options were criticized for being limited compared to other hotels in the same price range, leading to an overall sentiment that the hotel did not meet the expected standards of a five-star establishment.AI-generated from customer reviews
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Score by provider
8.7 out of 10
2 reviews
Location
East Cross Road Peace Avenue 178 Bayanzurkh Distri, 178 9 ., Ulaanbaatar
What's nearby
- Sukhbataar Square1.9 km
- Choijin Lama Monastery1.9 km
- Mongolian Parliament Building1.9 km
- National Museum of Mongolia2.1 km
- Natural History Museum2.1 km
- National Academic Theatre of Opera and Ballet of Mongolia2.2 km
- Zanazabar Museum2.5 km
- National Sports Stadium2.8 km
- National Railway Museum2.9 km
- Gandan Monastery3.6 km
- Winter Palace of Bogdhan3.7 km
- Zaisan Memorial4.5 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Kempinski Hotel Khan Palace Ulaanbaatar
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in UlaanbaatarGood to know
Value for money | 8.5 |
|---|---|
Distance to city centre | 2.9 km |
Nearest airport | Ulaanbaatar Chinggis Khaan |
Distance to airport | 31.0 km |